Sainsbury's launches Argos click & collect service in convenience stores
The initiative will enable customers to order Argos products and Tu clothing online and collect their purchases in their local Sainsbury’s supermarket. The launch follows a three-month trial in six Sainsbury’s Local stores.
Sainsbury’s group chief executive Mike Coupe said: “As customer shopping habits change, people increasingly want flexibility, speed and choice. More customers than ever are ordering online and choosing to collect from a store, which makes their lives easier and frees up their valuable time. Offering the Argos Click & Collect service in Sainsbury’s Local stores makes it even more convenient for our customers to buy our products.”
Coupe said the Argos digital capability is an important differentiator for Sainsbury’s and is key to its future strategy. Over half of all Argos sales originate online and around 80% of customers then opt to collect their purchases in-store on the same or following day.
The launch of the Argos Click & Collect service in 100 Sainsbury’s convenience stores is due to be completed by the end of 2017.
Sainsbury’s acquired Home Retail Group, including Argos, in September last year. Less than one year on from the acquisition, it has now opened its 100th Argos digital store in a Sainsbury’s supermarket.
Sainsbury’s said its plan to open 250 Argos digital stores in Sainsbury’s supermarkets is on track for March 2019, six months ahead of the original schedule.
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