False Declines: The Silent Revenue Killer
Learn the metrics that matter, and how to apply them to your company to increase conversions and revenue.
The HR Summit 2019
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
FUTURE OF RETAIL HIGHLIGHT
Future of Retail Customer Engagement
In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.