Shop Direct, the owner of Very.co.uk and Littlewoods.com, has appointed former Sky Betting and Gaming chief technology officer Andy Burton to the same position.
Closed loop multicurrency gift card reduces fraud risks for global retailers
CX Network: Insights from Clarks and Thompson Reuters on prioritizing omnichannel strategies
Customer Engagement Conference 2019
The 10th Annual Retail Customer Engagement Summit
FUTURE OF RETAIL HIGHLIGHT
Future of Retail Customer Engagement
In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.