The Harvey Nichols department store chain has announced that its chief executive Stacey Cartwright will be stepping down at the end of the year to take up the new role of deputy chairman.
New ways of measuring how much men and women are paid under Government reporting requirements have shown that the gender pay gap in the retail sector is currently 19.4%.
New HR whitepaper: "Laying the foundations for better employee relations"
K3 Retail - Movers and Shakers 2017 report is out now
Retail Human Resources Summit 2017
The 9th HR Summit 2017, The Cavendish Conference Centre, London W1, 5th October 2017
FUTURE OF RETAIL HIGHLIGHT
Future of Retail Customer Engagement
Fostering loyalty in customers is becoming ever more crucial as retailers face fierce competition on the high street and online. In this issue, we take a look at the latest thinking on how to develop a customer-centric focus across organisations and how to connect with customers across multiple channels.In addition to our thought leadership articles, the issue also features interviews with Stephen Hall, former group head of creative at New Look, and Karen Harris, managing director of digital at the Intu shopping centre chain.
Guide: The Importance of Employee Engagement on the Retail Bottom Line
Retailers are living in a new era - one that combines uncertainty with constant change. Consumer expectations are growing, while competition to attract and retain the best staff is rising. This guide provides an introduction for retailers to the benefits of transforming your employee feedback programme to drive strategic change, and outlines what you should look for when choosing a partner to assist you on the journey.