Network Rail has revealed that retail sales at its managed stations during the festive period grew by 9.5% compared to the same period in the previous year.
Stationery specialist Staples is implementing the latest machine learning technology to automate the interactions it has with its business customers in order to help it deliver improved service and react faster to customer queries.
Homewares retailer HEMA is planning to convert nearly all stores in the Benelux to its international store formula following a successful pilot in the Netherlands and Belgium.
Taking a mobile-first approach to customer loyalty
Peak performance and profit troughs
The Omnichannel Summit 2017
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
FUTURE OF RETAIL HIGHLIGHT
Future of Retail Issue #2
Welcome to the Retail Bulletin's Payments Innovation digital supplement