Marks & Spencer has launched its own podcast series that goes behind the scenes at the retailer and looks at issues such as sustainability and the high street.
How to achieve better promotion management in 4 steps
Three ways retailers are using wearables to bolster brand loyalty
Retail Human Resources Summit
The 10th HR Summit 2018, The Cavendish Conference Centre, London W1, 3rd October 2018
FUTURE OF RETAIL HIGHLIGHT
Future of Retail Customer Engagement
In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.
Data Driven Retail: Extracting Value From Customer Data
Putting your data to work generates new insights, drives decisions. As retailers face increasing competition, data and analytics have become a must-have tool. In fact, understanding how to develop quality data and leverage it to obtain a desired result is critical in today’s business environment. Read Data-Driven Retail: Extracting Value from Customer Data, a Forbes Insights brief sponsored by Pitney Bowes, to learn how to develop data you can be confident in. This brief outlines the characteristics of high-quality data while providing case studies that illustrate exactly how smart use of data added value to three major companies.