RETAIL NEWS
RETAIL NEWS
M&S hails turnaround progress despite drop in profits
By The Retail Bulletin
Marks & Spencer has said it is making good progress with its turnaround despite reporting a drop in full year profit.
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JC Penney appoints chief customer officer
22 May 2019 by The Retail Bulletin
JC Penney has appointed Shawn Gensch as its chief customer officer.
Superdry hires Nick Gresham as interim CFO
22 May 2019 by The Retail Bulletin
The Superdry clothing brand has appointed Nick Gresham as its chief financial officer on an interim basis.
Topps Tiles posts drop in first half profits
21 May 2019 by The Retail Bulletin
Topps Tiles has said its has made an encouraging start to the second half of its financial year as it reported that first half pre-tax profit fell by 18.8% to £5.2 million.
Don't miss the chance to join us at Retail Customer Engagement 2019
By The Retail Bulletin
Co-op agrees deal with Superdrug to supply own-brand range of food-to-go
By The Retail Bulletin
RETAIL SOLUTION
Case Study: Ocado; Delivering beyond the doorstep; a positive customer experience
EVENTS
HIGHLIGHT
5 June 2019
Customer Engagement Conference 2019
The 10th Annual Retail Customer Engagement Conference
FUTURE OF RETAIL HIGHLIGHT
3 July 2018
Future of Retail Customer Engagement
In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.
VIDEOS
RETAIL EVENTS
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Conference
The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
The 11th HR Summit 2019, Hallam Conference Centre, 44 Hallam St, Marylebone, London W1W 6JJ
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‘small and beautiful’ solutions can increase your conversion rates within just a few weeks.
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
MOST READ
Don't miss the chance to join us at Retail Customer Engagement 2019
Develop a Perfect Customer Loyalty Program For Your E‑Commerce Business
Benetton announces programme of new store openings
Pets at Home unveils new 'store of the future' format
Webinar: how to overcome bottlenecks in content development for personalisation - Wednesday 29 May
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