RETAIL NEWS

Gear4music on track

Online musical instruments retailer Gear4music has reported that trading is currently in line with expectations in a statement released ahead of its AGM today.

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Dixons Carphone bolsters services offering with launch of Team Knowhow

Dixons Carphone, the electrical and telecoms retailer, has bolstered its services offering with the launch of Team Knowhow, a national network of tech experts which will help customers with installation, support, upgrades and repairs.

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IKEA introduces one weekend off in four initiative

Home furnishings giant IKEA has made all its 10,400 retail staff eligible for at least one weekend off in every four as it looks to help improve their work-life balance and equal opportunities.

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Retail jobs decline in second quarter

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Bonmarché like-for-likes up 6.8% in first quarter

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Arcadia expands into childrenswear with OUTFIT Kids

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Kiddicare opens first store since Dunelm acquisition at Peterborough One

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Morrisons introduces weather bulletins in-store

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JML backs consumers to 'spend big' this Christmas

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Retail Human Resources Summit 2017

The 9th HR Summit 2017, The Cavendish Conference Centre, London W1, 5th October 2017

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Future of Retail Customer Engagement

Fostering loyalty in customers is becoming ever more crucial as retailers face fierce competition on the high street and online. In this issue, we take a look at the latest thinking on how to develop a customer-centric focus across organisations and how to connect with customers across multiple channels.In addition to our thought leadership articles, the issue also features interviews with Stephen Hall, former group head of creative at New Look, and Karen Harris, managing director of digital at the Intu shopping centre chain.

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Guide: The Importance of Employee Engagement on the Retail Bottom Line

Retailers are living in a new era - one that combines uncertainty with constant change. Consumer expectations are growing, while competition to attract and retain the best staff is rising. This guide provides an introduction for retailers to the benefits of transforming your employee feedback programme to drive strategic change, and outlines what you should look for when choosing a partner to assist you on the journey.

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