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RETAIL NEWS

RETAIL NEWS

M&S hails turnaround progress despite drop in profits

By The Retail Bulletin
Marks & Spencer has said it is making good progress with its turnaround despite reporting a drop in full year profit.
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JC Penney appoints chief customer officer

JC Penney appoints chief customer officer

22 May 2019 by The Retail Bulletin

JC Penney has appointed Shawn Gensch as its chief customer officer.

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Superdry hires Nick Gresham as interim CFO

Superdry hires Nick Gresham as interim CFO

22 May 2019 by The Retail Bulletin

The Superdry clothing brand has appointed Nick Gresham as its chief financial officer on an interim basis.

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Topps Tiles posts drop in first  half profits

Topps Tiles posts drop in first half profits

21 May 2019 by The Retail Bulletin

Topps Tiles has said its has made an encouraging start to the second half of its financial year as it reported that first half pre-tax profit fell by 18.8% to £5.2 million.

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RETAIL SOLUTIONS NEWS

Q&A: Ashley Kessler, Senior Marketing Manager EMEA - Calabrio
RETAIL SOLUTION

Q&A: Ashley Kessler, Senior Marketing Manager EMEA - Calabrio

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Case Study: Ocado; Delivering beyond the doorstep; a positive customer experience
RETAIL SOLUTION

Case Study: Ocado; Delivering beyond the doorstep; a positive customer experience

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EVENTS
HIGHLIGHT

5 June 2019

Customer Engagement Conference 2019

The 10th Annual Retail Customer Engagement Conference

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MORE EVENTS >

FUTURE OF RETAIL HIGHLIGHT

3 July 2018

Future of Retail Customer Engagement

In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.

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MORE FoR ISSUES >

WHITEPAPER HIGHLIGHT

13 May 2019

Signifyd guide: Recovering Ecommerce’s Lost Revenue

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MORE WHITEPAPERS >

VIDEOS

OMNICHANNEL 2019 HIGHLIGHTS

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RETAIL HR SUMMIT HIGHLIGHTS

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See what happened at the 2018 Retail Bulletin Customer Engagement Conference

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OMNICHANNEL SUMMIT 2018 FLASHBACK

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RETAIL EVENTS

Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Conference
The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
The 11th HR Summit 2019, Hallam Conference Centre, 44 Hallam St, Marylebone, London W1W 6JJ
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‘small and beautiful’ solutions can increase your conversion rates within just a few weeks.
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy