RETAIL NEWS
Fashion
Tapestry hires new chief financial officer
By The Retail Bulletin
Tapestry, the owner of Coach and Kate Spade, has appointed Joanne Crevoiserat as chief financial officer. Due to join the business in August, Crevoiserat was chief operating... View Article
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Home & DIY
Dreams reports fifth consecutive year of sales and profit growth
19 June 2019 by The Retail Bulletin
Bed retailer Dreams has increased its annual pre-tax profit by 11.7% to £32.7 million to mark its fifth consecutive year of sales and profit growth. In... View Article
General Merchandise
The Entertainer Squad: Playing the long game with social influencers
19 June 2019 by The Retail Bulletin
Guest content by Retail Connections: The Entertainer Squad is the ‘pro-unboxing team’ from The Entertainer. These guys may look like wacky japesters, but they play a... View Article
Fashion
Mulberry swings to full year loss
19 June 2019 by The Retail Bulletin
Mulberry made a loss of £5 million in the year to 30 March. This compares to a pre-tax profit of £6.9 million in the prior year.... View Article
Waitrose invests in higher level training for service counter staff
17 June 2019 By The Retail Bulletin
Superdrug gains 20% more loyalty club members in 2018
17 June 2019 By The Retail Bulletin
Kering appoints Cédric Charbit to executive committee
17 June 2019 By The Retail Bulletin
Space NK promotes Andy Lightfoot to chief executive role
14 June 2019 By The Retail Bulletin
Simon Belsham to step down as president of Walmart’s Jet.com
14 June 2019 By The Retail Bulletin
RETAIL SOLUTIONS
Genesys E-book: How to Drive Real Value from AI in Your Retail Contact Centre
EVENTS
HIGHLIGHT
8 October 2019
The HR Summit 2019
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
FUTURE OF RETAIL HIGHLIGHT
3 July 2018
Future of Retail Customer Engagement
In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.
VIDEOS
RETAIL EVENTS
The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
SENIOR-LEVEL FORUM FOR HEADS OF MARKETING, DIGITAL, ECOMMERCE AND CX
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Customer Engagement 2020
Future of Customer Engagement 2020
10 June 2020
Cavendish Conference Centre, London W1G 9DT
The 11th Annual Retail Customer Engagement Conference