Robotics and artificial intelligence (AI) were among the many interesting technologies on display at Retail’s Big Show, organised by the NRF, in New York City recently but there was also recognition from retailers that they first need to put in place a digital-forward infrastructure.
Peak report shines a light on the state of the retail nation
Garden Centre Plants Seeds of Success with EPOS Partnership
Omnichannel Futures Conference 2019
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
FUTURE OF RETAIL HIGHLIGHT
Future of Retail Customer Engagement
In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.