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RETAIL NEWS

RETAIL NEWS

Kingfisher chief executive to leave the business

By The Retail Bulletin
Kingfisher has confirmed that it is to part company with its chief executive Véronique Laury as it announced a fall in profits for the year to 31 January.
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Kingfisher sees drop in full year profit

Kingfisher sees drop in full year profit

20 March 2019 by The Retail Bulletin

Kingfisher, the owner of B&Q and Screwfix, has reported a 13% fall in underlying pre-tax profit to £693 million after retail profit increases in the UK and Poland were offset by weaker performances in France, Russia and Romania.

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ScS says trading is in line with expectations

ScS says trading is in line with expectations

20 March 2019 by The Retail Bulletin

Furniture retailer ScS saw its revenue edge up 1.1% to £151.4 million in the six months to 26 January.

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Sainsbury's and Asda to deliver £1 billion in price cuts if merger goes ahead

Sainsbury's and Asda to deliver £1 billion in price cuts if merger goes ahead

19 March 2019 by The Retail Bulletin

Sainsbury’s and Asda have pledged to deliver £1 billion worth of price cuts if their merger gets the go-ahead.

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RETAIL SOLUTIONS NEWS

Skincare company Aesop deploys a new international point of sale solution from Cegid
RETAIL SOLUTION

Skincare company Aesop deploys a new international point of sale solution from Cegid

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Big ideas for retail: 10 key CX trends
RETAIL SOLUTION

Big ideas for retail: 10 key CX trends

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EVENTS
HIGHLIGHT

5 June 2019

Customer Engagement Conference 2019

The 10th Annual Retail Customer Engagement Conference

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FUTURE OF RETAIL HIGHLIGHT

3 July 2018

Future of Retail Customer Engagement

In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.

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MORE FoR ISSUES >

WHITEPAPER HIGHLIGHT

19 March 2019

Exponea e-book: Customer Experience Guide

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MORE WHITEPAPERS >

VIDEOS

OMNICHANNEL 2019 HIGHLIGHTS

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RETAIL HR SUMMIT HIGHLIGHTS

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See what happened at the 2018 Retail Bulletin Customer Engagement Conference

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OMNICHANNEL SUMMIT 2018 FLASHBACK

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RETAIL EVENTS

Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Conference
The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
The 11th HR Summit 2019, Hallam Conference Centre, 44 Hallam St, Marylebone, London W1W 6JJ
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‘small and beautiful’ solutions can increase your conversion rates within just a few weeks.
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy