Interviews
The Retail Bulletin brings you the latest up to date interviews & analysis from experts within the fast changing retail industry.
Conversation with… Lee Jones, CEO of Worldline Merchant Services UK
How AI is changing HR: Joanna Griffin on people, technology and the future of retail
Joanna Griffin has built her HR career around taking on difficult challenges, from leading complex people projects to building HR functions from the ground up. Currently…
Q&A: Jon Cleaver, Chief Technology Officer at SportsShoes.com
Content based on the recording of Commerce Live EMEA, London, April 16th 2026 Technology is changing retail at a rapid pace, but successful transformation isn’t about…
Interview: Cornish Bakery fires gun on RISE concept
The opening of the largest Cornish Bakery outlet – in Portsmouth Harbour – out of its estate of over 80 outlets moves the business beyond baked…
Conversation with… Matt Randle, general manager of Dreamland Bedding
Here we chat with Matt Randle, general manager of Dreamland Bedding, a finalist in this year’s People in Retail Awards, about learning, leadership, and what it…
Q&A: PerfectTed co-founder Marisa Poster
Here Glynn Davis speaks with Marisa Poster, the co-founder of matcha products brand PerfectTed. What’s your favourite colour? Pantone 2256C. I’m biased, but it’s the perfect…
Q&A: Sean O’Hagan, Retail Industry Director, HSO
For over 30 years, HSO helped organisations around the world transform with the full power of the Microsoft Cloud. Backed by decades of industry experience, award-winning…
Conversation with… Mark Blundell, chief retail officer at Harrods
Mark Blundell, chief retail officer at Harrods, has spent over seven years at one of the world’s most iconic retail destinations. Here, he talks leadership, the…
Conversation with Liz Jewitt-Cross: the case for HR at the top table
Liz Jewitt-Cross is the founder and MD of Future HR, a consultancy specialising in HR strategy, transformation and change. She has held senior people leadership roles…
Q&A: Abbas Tolouee & David Bailey, Arvato
Arvato is a global 3PL and e-commerce supply chain partner that helps brands turn strategy into fast, precise and reliable logistics operations. Serving sectors including Consumer…
