THE RETAIL BULLETIN - The home of retail news
HOME
RETAIL NEWS
RETAIL EVENTS
Fashion
Department Stores
Shopping Centres & Retail Parks
Home & DIY
Electricals
Health & Beauty
General Merchandise
Entertainment
Sports & Leisure
Retail Solutions
Food & Drink
Interviews
RETAIL INSIGHTS
RETAIL SOLUTIONS
ABOUT US
CONTACT US
SUBSCRIBE FOR FREE

INTERVIEWS

INTERVIEWS

Interview: Screwfix placing stores at heart of its digital model

By Glynn Davis
It might have started out as a catalogue- based retailer that moved online but for home improvement retailer Screwfix most of its revenues today are generated through its stores that have just hit the milestone of 600 outlets.
read more >
Interview: Heidi Woodhouse, managing director of Dixons Travel

Interview: Heidi Woodhouse, managing director of Dixons Travel

6 August 2018 by Glynn Davis

There is plenty of opportunity for further growth in travel retail for Dixons on the back of airports increasingly focusing on giving customers a better shopping experience and people flying more often.

Read more >

Interview: Joanna Jensen of Childs Farm

Interview: Joanna Jensen of Childs Farm

6 July 2018 by Glynn Davis

With digital now all pervasive there is an increasing argument that customer service in retail has become an after-thought and that organisations have forgotten that it is all about people and not something to be automated.

Read more >

Interview with Darren Williams - retailers are failing to engage with customers

Interview with Darren Williams - retailers are failing to engage with customers

26 April 2018 by The Retail Bulletin

Far too many retailers simply talk about customer engagement but do not fully understand it, and they invariably do not act upon their words, which is causing them increasingly serious issues.

Read more >

Why Employee Intelligence trumps Artificial Intelligence – a CEO perspective

Why Employee Intelligence trumps Artificial Intelligence – a CEO perspective

11 January 2018 by Questback

At a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment?

Read more >

Retailers need to think mobile commerce metrics

Retailers need to think mobile commerce metrics

10 February 2016 by The Retail Bulletin

Retailers should forget about the lower sales conversion rates on mobile and instead focus on delivering the best customer experience based on the objectives of shopper journeys on specific devices. By Glynn Davis

Read more >

Creating an HR function that ensures entrepreneurialism is maintained

Creating an HR function that ensures entrepreneurialism is maintained

14 July 2014 by The Retail Bulletin

When fashion business Supergroup decided to set up a more organised HR function it structured it in such a way as to ensure that the start-up culture within the company could continue. By Glynn Davis

Read more >

Retailers beginning to embrace the opportunity from mobile devices

Retailers beginning to embrace the opportunity from mobile devices

14 September 2012 by The Retail Bulletin

There has been much talk of mobile as a game-changer for retailers and it is now finally becoming a reality, according to Javelin Group, which says it is building increasing numbers of mobile-optimised sites that are delivering significant conversion rates.By Glynn Davis

Read more >

Subscribe For Retail News

Latest retail interviews, comment and insight on the homewares, furniture and DIY sector including m

RETAIL EVENTS

Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
The HR Summit 2019
The HR Summit 2019
Tuesday 8 October 2019
The Cavendish Conference Centre, London W1
The 11th HR Summit 2019, The Cavendish Conference Centre, London W1, 8 October 2019
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, 22 Duchess Mews, London W1G 9DT
Digitally native competitors and demanding customers are forcing a new perspective in retail. AI and machine learning can help you step up to the challenges; and some ‘small and beautiful’ solutions can increase your conversion rates within just a few weeks.
Payment Roundtable 2019
Payment Roundtable 2019
6 February 2019
The Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
The Retail Bulletin Payment Roundtable will raise debate and discussion centred on but not exclusive to improving the in-store payment process