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Find the latest issues of the Future of Retail magazine here - the digital features supplement covering new development and innovation in the retail sector, along with informative Whitepapers from partners. A wealth of information at your fingertips.


Future of Retail Customer Engagement

In this issue, we feature a range of articles from experts in the field as well as an interview with Jo Causon. the Chief Executive of The Institute of Customer Service, who explains that a great customer experience can be a big differentiator and crucial to retail success in this world of 24 hour a day shopping.

Future of Retail: Omnichannel

Packed full of articles from our contributors on issues such as customer experience, fulfilment, hyper personalisation, Harnessing data, and creating secondary revenue, this issue is sure to be an interesting read and will help you keep one step ahead in this increasingly omnichannel world.

Future of Retail: Instore Technology

The Retail Bulletin is pleased to bring you the latest edition in our Future of Retail series: In-store Technology. Our contributors take a look at how technology will impact on the way retailers interact with customers in store and how investment in technology will affect the retail workforce in the future.

Future of Retail Customer Engagement

Fostering loyalty in customers is becoming ever more crucial as retailers face fierce competition on the high street and online.

In this issue, we take a look at the latest thinking on how to develop a customer-centric focus across organisations and how to connect with customers across multiple channels.In addition to our thought leadership articles, the issue also features interviews with Stephen Hall, former group head of creative at New Look, and Karen Harris, managing director of digital at the Intu shopping centre chain.


Published by TRB, this issue of the Future of Retail is aimed at finance executives at a time when disruptive changes in the political and economic landscape have led to uncertainty. We focus on some inspiring CFO's leaders as well as expert vendors.

FoR Omnichannel

Welcome to the Retail Bulletin's Omnichannel Retail digital supplement

FoR Payments

Welcome to the Retail Bulletin's Payments Innovation digital supplement

FoR Launch Issue

Welcome to the Retail Bulletin's first Future of Retail digital supplement


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The Retail Design Seminar 2018
The Retail Design Seminar 2018
14 November 2018
The Cavendish Conference Centre
The Retail Design Seminar 2018
Omnichannel Futures Conference 2019
Omnichannel Futures Conference 2019
6 February 2019
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Customer Engagement Conference 2019
Customer Engagement Conference 2019
5 June 2019
Cavendish Conference Centre, London W1
The 10th Annual Retail Customer Engagement Summit
AI in Retail Conference 2019
AI in Retail Conference 2019
18 September 2019
Cavendish Conference Center, 22 Duchess Mews, London W1G 9DT
Retail marketing is changing pace rapidly by making communication across all platforms personalised, relevant, efficient, and helpful. AI not only helps shoppers find a perfect product but also pre-empts the shopping behaviour and speeds up payment.
The HR Summit 2019
The HR Summit 2019
Tuesday 8 October 2019
The Cavendish Conference Centre, London W1
The 11th HR Summit 2019, The Cavendish Conference Centre, London W1, 8 October 2019
Fix The Dinosaur Roundtable 2018
Fix The Dinosaur Roundtable 2018
19 October 2018
The Euston Suite, The Hallam, 44 Hallam St, London W1W 6JJ
A Masterclass in IBMi Legacy Issues