RETAIL INSIGHTS

Find the latest interviews and innovative ideas, solutions and whitepapers from our vendor partners. A wealth of resource, and thought leadership from the most innovative retail suppliers in the UK.

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Interviews

Conversation with… Sham Aziz, head of customer experience at Gymshark

From a North London call centre to leading customer experience at Gymshark, Aziz reflects on the people who believed in him, the lessons learnt along the…

Conversation with… Vish Talreja of Papa Johns

Vish Talreja has joined Papa Johns as director of property and development, taking charge of growing the pizza brand’s estate of more than 450 restaurants. As…

Conversation with… Preeya Ogier, founder of Curl Jar

In this latest TRB Conversations interview, we chat with Preeya Ogier, founder of curly hair brand Curl Jar, ahead of her fireside chat on growing beyond…

Jalil Rahman: The Brand Builder Balancing Heritage, Culture and Commercial Success

TRB Sits Down with Jalil Rahman: The Brand Builder Balancing Heritage, Culture and Commercial Success Few leaders in modern retail can move as comfortably between creativity,…

Conversation with… Lee Jones, CEO of Worldline Merchant Services UK

Leadership in payments is often defined by trust, and few understand that better than Lee Jones, chief executive of Worldline Merchant Services UK, who has spent…

How AI is changing HR: Joanna Griffin on people, technology and the future of retail

Joanna Griffin has built her HR career around taking on difficult challenges, from leading complex people projects to building HR functions from the ground up. Currently…

Q&A: Jon Cleaver, Chief Technology Officer at SportsShoes.com

Content based on the recording of Commerce Live EMEA, London, April 16th 2026 Technology is changing retail at a rapid pace, but successful transformation isn’t about…