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Watches of Switzerland acquires Hodinkee digital content provider
One Stop to transform offering with Tesco Core Own Brand range
One Stop, a subsidiary of Tesco, is to phase out its current ‘Own Label’ products and replace them with Tesco’s ‘Core Own Brand’ range across its... View ArticleView Article
H&M launches new baby and kidswear label
H&M has launched a new premium baby and kidswear label called H&M Adorables. Designed with longevity in mind, the range spans newborn essentials and gifts, babywear... View ArticleView Article
Virgin Wines announces strategic partnership with Ocado
Online retailer Virgin Wines has agreed a strategic partnership with online supermarket Ocado. The move means that Ocado customers will have access to an exclusive selection... View ArticleView Article
Jigsaw partners with Art for Cure for Breast Cancer Awareness Month
Jigsaw is teaming up with Art for Cure, a national breast cancer charity, to support October Breast Cancer Awareness. The fashion retailer has launched a month long... View ArticleView Article
Bravissimo a joint winners of Customer Service Team of the Year
Bravissimo’s Customer Service Team: Leading the way in exceptional customer Care. Bravissimo, a retailer that’s more than just about lingerie and swimwear, has won the prestigious... View ArticleView Article
Diversity in Retail (DiR) Wins Retail Association of the Year Award
Diversity in Retail (DiR) has been honoured as the Retail Association of the Year for their outstanding work in promoting diversity, equity, and inclusion (DEI) across... View ArticleView Article
Tesco raises full year profit guidance after strong first half performance
Tesco has raised its full year profit guidance after posting uplifts in sales and profit in the six months to 24 August 2024. Group sales increased... View ArticleView Article
B&Q launches range of refurbished tools
B&Q is expanding the way its customers can use and purchase tools by offering a range of refurbished products as part of its Refurbed by B&Q range.... View ArticleView Article
Miniso opens first travel concept store
Miniso is opening its first travel concept store today at London’s Paddington station. Called Miniso-Go, the 400 square foot space is situated at the TFL entrance... View ArticleView Article
Topps Tiles reports decline in sales after "challenging" year
Topps Tiles has reported a drop in annual sales following the impact of challenging trading environment. In the 52 weeks to 28 September 2024, group sales... View ArticleView Article
Boots Wins JEDI Award for groundbreaking Diversity and Inclusion initiatives
Boots has secured the prestigious JEDI Award at the People in Retail Awards 2024, recognising its ongoing commitment to diversity, equity, and inclusion (DEI). Led by... View ArticleView Article
Marks & Spencer to recruit for 11,000 Christmas roles
Marks & Spencer will be recruiting over 11,000 new customer assistants to support its UK stores during the busy festive period. This figures is higher than... View ArticleView Article
The White Company wins People Development Team of the Year
The White Company has been recognised as the “People Development Team of the Year” at the People in Retail Awards, showcasing the brand’s dedication to nurturing... View ArticleView Article
Comment: Celebrating the uncelebrated
Some of the biggest societal trends we are living through today are the work from home (WFH) phenomenon and the emergence of Artificial Intelligence (AI), which... View ArticleView Article
Midcounties Co-operative & Miss Macaroon award-winning 'Fairer Futures' Programme
Together Midcounties Co-operative x Miss Macaroon are transforming young lives through employment The Midcounties Co-operative, in partnership with social enterprise Miss Macaroon, has been honoured with... View ArticleView Article
Oliver Bonas recognised as Future Leaders in EDI at People in Retail Awards
Oliver Bonas, the independent British lifestyle brand known for its unique designs in fashion and homeware, has been awarded the Future Leaders title at the People... View ArticleView Article
AO World to acquire Music Magpie
AO World is to acquire Music Magpie in a deal which values the consumer tech reseller at £9.98 million. Under the terms of the agreement, each... View ArticleView Article
JD Sports posts record interim results
JD Sports has said it is on track to meet its full year guidance as it announced record interim results. In the six months to 3... View ArticleView Article
Gousto appoints Murray Lambell as chief customer officer
Recipe box specialist Gousto has appointed eBay veteran Murray Lambell as chief customer officer. Lambell worked with eBay from 2008 to 2023 where most recently he ran a... View ArticleView Article
Greggs sales boosted by menu development and extended trading hours
Greggs has increased its total sales by 10.6% in its third quarter as it continues to expand its store estate. With company-managed shop like-for-like sales up... View ArticleView Article
Authentic Brands Group completes acquisition of Champion
Authentic, the parent company of brands such as Billabong, Hunter and Nautica, has finalised its acquisition of athleticwear brand Champion. The company has acquired the business... View ArticleView Article
SportsShoes.com sees international sales surge by 22%
SportsShoes.com has posted a 22% increase in first half international sales after seeing a 17% uplift in new customers in Europe. Overseas customer orders were also... View ArticleView Article
Murray Uniforms pioneers menopause-friendly workwear
Murray Uniforms, a leading designer and manufacturer of corporate workwear, is taking significant steps to support employees going through menopause with their innovative uniform designs. Recognising... View ArticleView Article
Laura Vicente Cerqueira Championing team spirit at IKEA
Laura Vicente Cerqueira’s journey with IKEA has been nothing short of inspirational, earning her the coveted title of Manager of the Year at the People in... View ArticleView Article
Lincolnshire Co-op's Carlton Food Store wins 'Team of the Year'
The team at Lincolnshire Co-op’s Carlton Food Store in South Yorkshire has been awarded the prestigious ‘Team of the Year’ title at the People in Retail... View ArticleView Article
Louis Coelho of Charles Tyrwhitt wins Employee of the Year
Louis Coelho, Retail Operations Manager at Charles Tyrwhitt, has been honoured with the Employee of the Year award, recognised for his exceptional contributions, innovative thinking, and... View ArticleView Article
Store Champion of the Year: Behind the scenes at Fortnum & Mason’s Goods-In Team
Since Fortnum & Mason first opened its doors in 1707, it has become a symbol of extraordinary food, luxury, and impeccable service. But behind this world-renowned... View ArticleView Article
The Works "well positioned" for Christmas trading period
The Works has said it is well positioned for Christmas as it announced that it had finished its financial year in line with market forecasts with... View ArticleView Article
Mulberry rejects Frasers Group's proposed takeover bid
Luxury brand Mulberry has rejected a potential takeover bid by Mike Ashley’s Frasers Group. The news follows Frasers Groups’ tabling of a possible offer which valued... View ArticleView Article
Peak Performance opens debut UK store at Covent Garden
Peak Performance, the Scandinavian outdoor brand, has opened its first UK store in London’s Covent Garden. The 1,700 square foot shop at 49 Long Acre offers... View ArticleView Article
Steamery names new chief executive
Steamery has appointed Raphael Matzker as its new chief executive officer as it looks ahead to accelerating its global expansion. He has taken over from Steamery... View ArticleView Article
Currys launches campaign to raise awareness of standalone repairs service
Currys has launched a new campaign to raise awareness of its standalone repairs business. The campaign features influencer and former World’s Strongest Man champion, Eddie Hall,... View ArticleView Article
Bring Professional Skincare Home: Notino introduces phototherapy devices
For 20 years, Notino has been dedicated to making the world more beautiful, providing customers with an exceptional selection of perfumes, beauty and skincare products. Now,... View ArticleView Article
The Perfume Shop's Spirit of Excellence
The Perfume Shop has been recognised for the “Spirit of Excellence” award at the People in Retail Awards 2024, a testament to their unwavering dedication to... View ArticleView Article
Cook crowned Retailer of the Year at the People in Retail Awards 2024
In a retail world often driven by targets and sales, Cook Trading stands out as a shining example of what it means to put people first.... View ArticleView Article
Nigel Oddy wins Executive Leader of the Year for transformative leadership at American Golf
Nigel Oddy, CEO of American Golf has been crowned the Executive Leader of the year at the People in Retail Awards 2024. When Nigel Oddy stepped... View ArticleView Article
Meg Lustman Honoured with Spirit of Excellence Award
The People in Retail Awards 2024 recognised Meg Lustman for her exceptional contributions to the retail industry, awarding her the Spirit of Excellence Award. With a... View ArticleView Article
Pandora and Sandersons team up to launch new concept concession
Jewellery brand Pandora is working with Sandersons to introduce a new concept concession at the the independent department store’s shops in Stroud and Sheffield. Marking the... View ArticleView Article
AllSaints opens first standalone store in Egypt
AllSaints has opened its first standalone store in Egypt at one of the country’s largest shopping malls. The new 2,368 square foot space at Cairo’s Mall... View ArticleView Article
Dreams sales boosted by record investment in stores, technology and supply chain
Dreams has posted a 2.2% increase in annual turnover to £395.4 million after it invested a record amount in its operations as part of its ongoing... View ArticleView Article
Aldi introduces HVO-powered trucks to its fleet
Aldi is converting more than 30% of its fleet of owned HGVs to operate on hydrotreated vegetable oil (HVO) fuels. The move is expected to reduce... View ArticleView Article
The Bridges announces new openings
Sunderland’s The Bridges has added two further retailers to its line-up as new owner Evolve works up the centre’s long-term strategy. These include footwear retailer Deichmann... View ArticleView Article
Celebrating the People in Retail Awards 2024: A night of inspiration, recognition & achievement
Last night, the People in Retail Awards 2024 brought together over 400 professionals from across the retail industry for an unforgettable celebration of excellence, dedication, and... View ArticleView Article
Bravissimo acquired by Wacoal Europe
Bravissimo has been acquired by the Wacoal Europe lingerie and swimwear manufacturer. Wacoal owns the Wacoal, Freya, Fantasie, Elomi and Goddess brands, most of which Bravissimo... View ArticleView Article
Pepco Group continues to be impacted by supply chain disruption
Pepco Group is expecting to deliver strong increases in revenue and EBITDA in its current financial year despite its performance being impacted by supply chain disruption.... View ArticleView Article
Boots introduces over 25 new beauty brands as it launches biggest ever beauty marketing campaign
Boots has introduced 25 new beauty brands over the summer as it continues to revamp the beauty shopping experience in its stores. Brands added to the... View ArticleView Article
Mango to expand further in US with first store in Washington State
Mango has announced plans to launch a first store in the US state of Washington next year. The news follows the opening of sites in New... View ArticleView Article
L'Occitane Group chief executive steps down
L’Occitane Group has announced that Laurent Marteau has stepped down from his roles of chief executive officer and board member. The group said he had made... View ArticleView Article
DFS slips to loss following weaker demand
Furniture retailer DFS has posted a 9.3% drop in annual revenue to £987.1 million after its performance was impacted by a decline in market demand and... View ArticleView Article
Boots teams up with Just Eat for on demand beauty and healthcare deliveries
Boots has teamed up with Just Eat to enable its to customers to have beauty and healthcare products delivered on demand. With the service now live... View ArticleView Article
John Lewis announces new Waterstones partnership
John Lewis has announced that a new Waterstones bookshop will launch in its flagship store in London’s Oxford Street. Due to open in time for Christmas,... View ArticleView Article
[Interview] DIRTEA Co-founder Simon Salter on the power of functional mushrooms
In this exclusive interview, Simon Salter, Co-Founder of DIRTEA, shares his inspiring journey into the world of functional mushrooms. He discusses how DIRTEA started as a... View ArticleView Article
Space NK continues expansion with new store planned for Milton Keynes
Space NK is to launch a new store at Centre:mk in Milton Keynes as it continues to expand in strategic locations across the UK and Ireland.... View ArticleView Article
New immersive retail media concept to open in London's Oxford Street
A new immersive retail media concept is to open on London’s Oxford Street at the end of next month. Spanning 435 square metres across a full... View ArticleView Article
Card Factory profit declines despite increase in sales
Card Factory has seen its first half revenue increase by 5.9% to £233.8 million as it continues to implement its growth strategy. However, the greeting card... View ArticleView Article
[Interview] Amy Davies, People Director at Superdrug
As Superdrug celebrates its 60th Birthday we sat down with Amy Davies who is the People Director for Superdrug and Savers, part of the AS Watson... View ArticleView Article
Sofa Club announces new additions to leadership team
Sofa Club has appointed Sally Mason as finance director and Chantal Amado as merchandising director as it continues to grow its market presence. Mason has joined... View ArticleView Article
London Designer Outlet hails record breaking August
London Designer Outlet in Wembley Park has been celebrating its strongest-ever sales performance outside of December, with August sales growing by 12.5% year-on-year to exceed £10... View ArticleView Article
Coronation Street unveils new Sainsbury's store facade
A Sainsbury’s and Argos store made its debut on ITV’s Coronation Street last night as part of a product placement partnership. Announced earlier this year after... View ArticleView Article
Understanding sustainability in luxury retail
Environmental matters are at the forefront of global conversation, and major changes are occurring within luxury retail. In the past, luxury by definition was something that... View ArticleView Article
St Luke’s Hospice to open new Department Store at Kilner Way Retail Park
St Luke’s Hospice is set to open its largest department store yet at Kilner Way Retail Park, Wadsley Bridge, on Monday, 30th September. The 8,500 sq... View ArticleView Article
CAMILLA Collaborates with WICKED for an Enchanting Fashion Collection
Fashion designer Camilla Franks has unveiled an exclusive collaboration with Universal Pictures, drawing inspiration from the much-anticipated cinematic release of WICKED this holiday season. The result... View ArticleView Article
[Interview] Sustainable Fashion with John Hickling of Glass Onion
From a Barnsley coal shed to the forefront of sustainable fashion, John Hickling’s Glass Onion Vintage has become a leader in the second-hand retail revolution. Known... View ArticleView Article
Uniqlo opens new store at London's Coal Drops Yard
Fashion retailer Unilqo has opened a new central London store at Coal Drops Yard near to King’s Cross. Spanning 800 square metres, the shop stocks the... View ArticleView Article
American Golf grows sales despite challenges caused by weather
American Golf has seen its like-for-like sales increase by 1.8% from February to August this year as continues to gain market share. The retailer said trading... View ArticleView Article
Seasalt appoints new chief financial officer
Lifestyle fashion brand Seasalt has appointed Louise Couch as its new chief financial officer. Reporting to Seasalt’s chief executive Paul Hayes, Couch will also be a... View ArticleView Article
Boux Avenue announces charity partnerships with The Eve Appeal and CoppaFeel!
Boux Avenue has embarked on a new partnership with The Eve Appeal, a charity dedicated to raising awareness and funding research into the five gynaecological cancers... View ArticleView Article
Guide to Omnichannel Retail
In a hypercompetitive retail market today, 75% of consumers expect that great brand experiences will be consistent across channels. This dramatic new requirement has altered the... View ArticleView Article
The Good Clothes Show: A new era of sustainable fashion
This weekend marks the beginning of an exciting new chapter for eco-friendly fashion as The Good Clothes Show opens its doors at the NEC Birmingham, running... View ArticleView Article
Dune London opens new store at Lakeside Shopping Centre
Dune London proudly announces the opening of its newly relocated and expanded store at Lakeside Shopping Centre, Essex. The store, which opened yesterday, boasts a spacious... View ArticleView Article
The Environmental Impact of Fast Fashion
Fast fashion can shift from one week to the next by offering ultra-cheap and trendy clothing as quickly as possible. Due to this fleeting nature of... View ArticleView Article
Consumer confidence tumbles despite uplift in retail sales
There has been a sharp fall in consumer confidence in the UK this month as people feel less optimistic about their personal finances, the economy and... View ArticleView Article
WH Smith announces next round of Toys“R”Us shop-in-shop openings
WH Smith is extending its partnership with Toys“R”Us with more shop-in-shops opening between now and Christmas. Following the launch of the first Toys“R”Us shop-in-shop in 2023,... View ArticleView Article
Knoops raises over £1 million in first day of Crowdcube campaign
Knoops, the chocolate drinks specialist, has raised over £1 million since launching a fundraise on the Crowdcube equity crowdfunding platform this week. After the campaign went... View ArticleView Article
Ingka Centres to acquire major Munich shopping centre
Ingka Centres is to acquire the Pasing Arcaden shopping destination in Munich. A subsidiary of Unibail-Rodamco-Westfield Germany, the retail anchored mixed-use development has more than 53,000... View ArticleView Article
Almost 40% of UK Customer Service workers facing abuse consider quitting
New data from the Institute of Customer Service reveals that nearly 4 in 10 (39%) UK customer service workers who have experienced abuse are contemplating leaving... View ArticleView Article
The Retail Bulletin sets up CX industry body, CX Alliance
The Retail Bulletin has announced the establishment of the CX Alliance (CXA) following the recent closure of the Customer Experience Foundation (CXFO). The CXA aims to... View ArticleView Article
Levi's unveils new store in London's Knightsbridge
Levi Strauss & Co. has opened a new immersive store in London’s Knightsbridge as part of its commitment to the UK market. Featuring a prominent glass... View ArticleView Article
Fabacus plots route to DPPs
For some years Digital Product Passports (DPPs) were widely regarded as some tech tool that was unlikely to have much impact on retailers and consumers but... View ArticleView Article
Next ups full year profit guidance following surge in first half sales
Next has raised its full year profit guidance after a strong performance in the first half of its financial year, In the six months to July... View ArticleView Article
Asda announces major leadership change
Asda has announced that Mohsin Issa is stepping back from his executive leadership role at the supermarket to focus on his previously announced move to become... View ArticleView Article
Footasylum to triple size of store at Merry Hill
Footasylum is set to triple the size of its store at Merry Hill from 3,000 to 10,000 square feet. Having operated at the West Midlands shopping centre... View ArticleView Article
Moonpig trading in line with expectations
Moonpig has said its group trading has been in line with expectations in its financial year to date despite ongoing macro headwinds in the gifting market.... View ArticleView Article
Nisa's Making a Difference Locally celebrates raising £18m
Nisa’s Making a Difference Locally charity is celebrating raising £18 million for small causes and community groups across the UK since its inception in 2008. Making... View ArticleView Article
Superdrug & Savers Awarded Stonewall Bronze for Workplace Equality Commitment
Leading accessible health & beauty retailer, Superdrug, alongside its sister company Savers, has received a Bronze Award in Stonewall’s UK Workplace Equality Index. The Workplace Equality... View ArticleView Article
Retailers urged to act as mental health crisis hits call centres and Gen Z
Retailers across the UK are being urged to prioritise workplace wellbeing after a report from the Retail Trust revealed that poor mental health is causing significant... View ArticleView Article
Footasylum hails "record" sales and profit performance
Footasylum has posted uplifts in sales and profit in the 12 months to 27 January 2024 to mark a further year of record growth. Total revenue... View ArticleView Article
Co-op launches 24-hour online grocery deliveries in London, Leeds and Manchester
Co-op has launched a new 24-hour grocery delivery service in city centre stores in London, Leeds and Manchester. The convenience retailer said it made the move... View ArticleView Article
Waitrose to invest £10 million in lowering prices of 250 No.1 and Duchy Organic products
Waitrose is investing £10 million in reducing the prices of popular, premium and organic products as part of the first phase of its latest round of... View ArticleView Article
Kingfisher raises bottom end of full year profit guidance
B&Q owner Kingfisher has raised the bottom end of its full year profit guidance despite demand for big ticket home improvement products remaining weak. The group... View ArticleView Article
The Cotswold Company unveils new brand platform and TV advert
The Cotswold Company has launched a TV and BVOD campaign as it looks to showcase the quality and style of its handcrafted furniture and homeware ranges.... View ArticleView Article
Comment: There’s gold in them there archives
Like many retailers John Lewis has had its fair share of issues to deal with recently but one thing it has that nobody can take away... View ArticleView Article
AllSaints celebrates record year
Fashion retailer AllSaints has celebrated a record year after a strong performance in wholesale, franchise and licensing offset declining revenue at its retail division. In the... View ArticleView Article
Pret A Manger sales boosted by international expansion
Pret A Manger has posted a 10% increase in first half sales to £569 million across its company-owned and franchise shops with the growth driven by... View ArticleView Article
Søstrene Grene hails most successful financial year on record
Søstrene Grene has reported its most successful financial year to date as it continues its expansion across the UK. In the year to 30 April, the... View ArticleView Article
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