Privacy Policy

Privacy Policy: Retail Bulletin Events Limited

1. Who We Are

Retail Bulletin Events Ltd (“we”, “our”, “us”) is the publisher of The Retail Bulletin and organiser of conferences, networking events, awards programmes, webinars and digital content serving the retail industry.

We are the Data Controller responsible for processing your personal data.

Registered Office

Retail Bulletin Events Ltd
1st Floor, 57B High Street
Bagshot, Surrey
GU19 5AH

Email: [email protected]

If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the details above.

2. Our Commitment to Privacy

We are committed to protecting your personal information and handling it responsibly, fairly and transparently.

This Privacy Policy explains:

• What information we collect
• How we use it
• Who we share it with
• How long we keep it
• Your rights regarding your information

We process personal data in accordance with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

These obligations are also reflected in IS Policy TRB 30 April 2026.pdf. [IS Policy…April 2026 | PDF]

3. Information We Collect

Depending on how you interact with us, we may collect:

Contact Information

• Name
• Job title
• Company name
• Business email address
• Telephone number
• Postal address

Event Information

• Event registrations
• Attendance records
• Dietary or accessibility requirements
• Meeting requests
• Networking preferences
• Award entries

Marketing Information

• Newsletter subscriptions
• Content downloads
• Webinar registrations
• Marketing preferences
• Communication history

Technical Information

• IP address
• Browser type
• Device information
• Website usage data
• Cookie and analytics information

4. How We Collect Information

We may collect information when you:

• Register for an event
• Attend one of our events
• Download content
• Subscribe to newsletters
• Complete a form on our website
• Contact us by email or telephone
• Engage with our marketing campaigns
• Interact with us on social media

We may also receive information from:

• Event sponsors or partners
• Industry databases
• Publicly available professional sources
• Referral programmes
• Third-party registration platforms

5. How We Use Your Information

We use personal information to:

Deliver Our Services

• Process event registrations
• Manage attendance
• Provide event information
• Deliver digital products and content
• Manage awards programmes

Communicate With You

• Send registration confirmations
• Provide event updates
• Respond to enquiries
• Deliver customer support

Marketing and Industry Communications

• Send newsletters
• Share relevant industry content
• Promote events and webinars
• Inform you about products and services that may be relevant to your professional role

Business Operations

• Improve our products and services
• Analyse audience engagement
• Maintain records
• Protect our business from fraud and misuse

6. Our Lawful Bases for Processing

Under UK GDPR we rely on the following lawful bases:

Contract

Where processing is necessary to:

• Register you for events
• Deliver services you request
• Manage bookings and attendance

Legitimate Interests

To:

• Promote relevant business events
• Improve our services
• Maintain relationships with customers and industry contacts
• Develop audience insights
• Conduct business-to-business marketing where permitted by law

Consent

Where required, including:

• Optional sponsor and partner marketing
• Certain electronic marketing communications
• Cookie preferences

You may withdraw consent at any time.

Legal Obligation

Where we are legally required to:

• Keep financial records
• Comply with regulatory requirements
• Respond to lawful requests from authorities

7. Event Sponsors and Commercial Partners

Where an event registration form includes a clearly presented sponsor or partner opt-in option, and you actively choose to opt in, we may share relevant registration details with the selected partner.

This may include:

• Name
• Company
• Job title
• Business email address
• Telephone number

The identity of participating sponsors or partners will be made available as part of the registration process.

You may withdraw consent directly with the relevant organisation at any time.

8. Who We Share Information With

We may share information with trusted service providers that help us operate our business, including:

• Event management platforms
• CRM and marketing systems
• Email service providers
• Website hosting providers
• Analytics providers
• Payment processors
• Professional advisers

All suppliers are required to protect personal data and process it lawfully.

We may also disclose information where required by law.

9. International Transfers

Some suppliers may process personal data outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place, including:

• UK International Data Transfer Agreements (IDTA)
• UK Addendums to Standard Contractual Clauses
• Equivalent legal protection mechanisms recognised under UK law

10. How Long We Keep Information

We retain personal information only for as long as necessary.

Typical retention periods include:

Retention periods may be extended where required by law or for legitimate business purposes.

11. Cookies and Website Tracking

Our websites may use cookies and similar technologies to:

• Ensure website functionality
• Measure website performance
• Understand visitor behaviour
• Improve user experience

Where required by law, you will be asked to provide your cookie preferences.

Further details are available in our Cookie Policy.

12. Security

We implement appropriate technical and organisational measures to protect personal information from:

• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While no online system can guarantee absolute security, we take reasonable steps to safeguard information entrusted to us.

13. Your Rights

Under UK GDPR you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where consent is relied upon

To exercise these rights please contact:

[email protected]

14. Complaints

If you are unhappy with how we handle your personal information, we would welcome the opportunity to address your concerns first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Details can be found on the ICO website.

15. Third-Party Websites

Our websites may contain links to external websites.

We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

16. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

Any material changes will be published on our website and, where appropriate, communicated to affected individuals.