Retail HR Summit
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation’s culture and brand.
The team at TRB are delighted to welcome our HR community once again, in-person, to our annual Retail HR Summit in London.
This informative best-practice event is primarily designed for HR Directors and their teams, within UK retail and tangential sectors. It will focus on how to recruit, retain staff and attract the best talent, via a truly strategic HR function that embeds its people, policies and procedures with long term business priorities.
This free-to-attend event will help retailers and brands bolster recruitment and retention, reinvigorate wellbeing strategies and inspire the next generation of leaders.
Meet the Speakers

Helen Dickinson
Chief Executive
British Retail Consortium

Chris Brook-Carter
Chief Executive Officer
Retail Trust

Stuart Lawrenson
Partner & Head of Solent Office
Shoosmiths

Jo Causon
CEO
The Institute of Customer Service

Stephen Wyeth
Employment Judge
3PB Chambers

Mathew Dutton
Chief People Officer
Space NK

Ebony Quow
Organisational Design Partner - Technology
Tesco

Jane Clifford
People Director
Brewers Decorator Centres
Programme Highlights
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What is the cutting-edge tech that can drive job satisfaction for employees and staff retention for employers?
•
What is the secret recipe to retention and an engaged workforce?
•
How to drive business productivity and shape the workplace of the future
•
Explore how to drive career momentum for young and emerging talent
•
What considerations must HR make when embracing a data-driven approach to work allocation?
•
Examine the evolution of diversity, equity and inclusion (DEI) strategies across retail
Meet Our Primary Partners
Highlights From Previous Conferences
Watch the highlights from last year’s Conference to get an idea of the experience.
Venue & Contact
VENUE
The Cavendish Conference Centre, London W1G 9DT
EVENT DATE
7 October 2026
START TIME
09:00
CONTACT
For retail speaker opportunities:
Claire Knott
E: [email protected]
T: 01276 489626
For sponsorship and non retailer speaker opportunities:
Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]





