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Navigating HR in retail in challenging times

7 October 2026

Retail HR Summit


Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation’s culture and brand.

The team at TRB are delighted to welcome our HR community once again, in-person, to our annual Retail HR Summit in London.

This informative best-practice event is primarily designed for HR Directors and their teams, within UK retail and tangential sectors. It will focus on how to recruit, retain staff and attract the best talent, via a truly strategic HR function that embeds its people, policies and procedures with long term business priorities.

This free-to-attend event will help retailers and brands bolster recruitment and retention, reinvigorate wellbeing strategies and inspire the next generation of leaders.

Meet the Speakers


Helen Dickinson

Helen Dickinson

Chief Executive
British Retail Consortium

Chris Brook-Carter

Chris Brook-Carter

Chief Executive Officer
Retail Trust

Stuart Lawrenson

Stuart Lawrenson

Partner & Head of Solent Office
Shoosmiths

Jo Causon

Jo Causon

CEO
The Institute of Customer Service

Stephen Wyeth

Stephen Wyeth

Employment Judge
3PB Chambers

Mathew Dutton

Mathew Dutton

Chief People Officer
Space NK

Ebony Quow

Ebony Quow

Organisational Design Partner - Technology
Tesco

Jane Clifford

Jane Clifford

People Director
Brewers Decorator Centres

Programme Highlights



What is the cutting-edge tech that can drive job satisfaction for employees and staff retention for employers?



What is the secret recipe to retention and an engaged workforce?



How to drive business productivity and shape the workplace of the future



Explore how to drive career momentum for young and emerging talent



What considerations must HR make when embracing a data-driven approach to work allocation?



Examine the evolution of diversity, equity and inclusion (DEI) strategies across retail

Meet Our Primary Partners


Highlights From Previous Conferences


Watch the highlights from last year’s Conference to get an idea of the experience.

Venue & Contact


VENUE
The Cavendish Conference Centre, London W1G 9DT

EVENT DATE
7 October 2026

START TIME
09:00

CONTACT
For retail speaker opportunities:

Claire Knott
E: [email protected]
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]

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