Retail Solutions
Location Intelligence: why addresses aren’t enough for today’s retailers [webinar]
How Amazon is reacting to the latest trends of shopping behavior and what retailers can learn from it
The pandemic’s effects on the retail industry have been significant. Many retailers have been turning to online solutions in order to keep up their game. With... View Article
[ WEBINAR ] Customer journey management – embracing digital transformation for a unified view of the customer
More than ever retailers are focused on their digital transformation and creating a single view of its customers across all channels, all with the aim of... View Article
[ WEBINAR ] How a customer-first mindset drives long term omnichannel retail success
Building a complete, consistent, holistic view improves your customer experience. As part of our Future of Customer Engagement 2021 event this session will give greater insight... View Article
parcelLab Study: The state of UK retail in 2021
parcelLab, the leading Operations Experience Management platform, has released their latest study of the UK’s top 150 retailers. The report analyses the customer experience across checkout,... View Article
[ WEBINAR ] THURSDAY : Customer loyalty – how to improve retention with personalisation and digital experiences
Personalisation is a powerful tool in the world of retail eCommerce, it develops trust with existing and new customers that can be the differentiator between ‘visit’... View Article
Flooid and PMC announce new Partnership
Flooid and Technology Services Provider, PMC, announce strategic partnership enabling retail and hospitality customers to quickly implement and reap the benefits of industry-leading commerce solutions. Flooid,... View Article
[ EVENT ] June 17 – Future of Customer Engagement 2021
Featuring marketing and customer engagement leaders from a wide range of retail organisations, our Future of Customer Engagement event offers a comprehensive guide to how to... View Article
Customer Champions: How to make frontline staff your CX secret weapons.
Research carried out in February found people are happier returning to stores now than they were after the first lockdown last year. But retailers must work... View Article
How to turn customers into brand ambassadors (for free!)
Did you know? Existing customers spend 67% more than new ones. Give your existing customers an amazing in-store experience that will surprise, delight, and engage them, and... View Article
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