Retail Solutions
Reducing customer acquisition cost with data
Retail 2021 Report – The top trends shaping retail today and tomorrow
10 priceless trends that are shaping the retail landscape of today and tomorrow. Retail 2021 is a unique in-depth review of the new technologies, disruptive upstarts and shifting patterns... View Article
Aures Case Study: Coffee #1
“AURES was very responsive from the start, it is a very refreshing company to deal with. On the account management and project management side they were... View Article
The Future of CX 2020
Five European trends from TTEC that are shaping the customer experience for 2020 and beyond: Customers don’t stand still; they have ever-changing tastes, preferences, and expectations.... View Article
Ampersand: Multichannel Retail Report 2020
Report analysing multichannel retailers in the UK, based on the core tenets of multichannel retailing. During the last decade, changing consumer attitudes and technology have transformed... View Article
Help, I need somebody! Service excellence drives sales in footwear retailing
Shoppertrak Guest Blog: Footwear brands have impressively kept pace with customer needs in 2019 and are therefore treading a path of growth. Currently worth over US$... View Article
Shoppertrak: Luxury retailers go experiential with the sparkle of innovation and data insight
Luxury fashion brands today are just as likely to gain media attention from their in-store and marketing innovations, as they are from their latest catwalk looks.... View Article
Retailers to take on the digital evolution and ailing high street at Retail Week Live
Senior business leaders from the world’s biggest retailers will be tackling the issues contributing to unprecedented challenges in retail following the worst year on record for... View Article
Event: Customer Experience Exchange for Retail
20 – 21 April 2020 | Hilton Syon Park, London CUSTOMER FOCUS AND INNOVATION AT THE HEART OF THE NEW RETAIL PARADIGM The CX Exchange for... View Article
River Island: From High Street To Next‑Level E‑Commerce With Exponea’s CDXP
River Island delivers connected, tailor-made experiences to every customer across their offline and online stores with help of Exponea’s CDXP. In this short video, they share... View Article
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