Your Employee Value Proposition (EVP) helps you stand out from the competition and defines what makes your organisation a desirable place to work.
Shoppers today expect a seamless experience whether in-store or online. This throws up challenges for retailers hindered by cumbersome legacy IT systems.
Self-service checkouts, contactless payment and self-stock checking tools are the most desirable in-store tech, says YouGov research commissioned by Cybertill.
The rise of e-commerce and increasingly complex customer demands have created a dramatic shift in the way that we choose to shop. Customers want to be able to purchase and return items in the way that is most convenient to them, whether this is online or in person, and services such as next day delivery and collect from store are now expected.
Currently, 2% of all UK consumers are already using voice-controlled devices such as Google Home and Amazon Echo for online shopping – that’s 20% of all device owners in the UK. And those numbers will only continue to grow.
Essential reading for fashion marketers... Your existing customers are your greatest asset. Their loyalty to your brand can help drive new customer acquisition.
Customers want control over when and how they interact with a brand - and expect perfection each time!