Retail Solutions
Why luxury retail must be personal and global
Episerver Releases Consumer Survey Results Highlighting Cross-Channel Preferences and Personalization
The number of consumers indicating they conduct research with voice-assisted devices such as Amazon Echo and Google Home has increased 83 percent year over year according... View Article
Fast and Frictionless: Shopper’s top tech picks provide speed and simplicity in-store
55% of consumers said they’d rather shop elsewhere if free Wi-Fi wasn’t available. 56% of shoppers say difficult-to-use self-service devices will cause them to abandon their... View Article
False Declines: The Silent Revenue Killer
While online businesses are effective at gauging the effects of CNP fraud on their bottom line, it’s much harder to measure the financial impact of turning... View Article
Learn the metrics that matter, and how to apply them to your company to increase conversions and revenue.
The Formula for E-Commerce Success Revealed Exponea is a customer experience and customer data platform that not only boosts e‑commerce growth with AI powered engagement automation,... View Article
What Consumers Want in 2019
Riskified’s Consumer Survey Revealed:While it’s never been easier to be a consumer, it’s never been harder to be a merchant. To help decode the complex eCommerce... View Article
Genesys E-book: How to Drive Real Value from AI in Your Retail Contact Centre
Artificial intelligence. Machine learning. Predictive analytics. Abstruse and technical? Perhaps — but you don’t need to get into the algorithms to appreciate what they can do.... View Article
Case study: Tottenham Hotspur personalizes the fan experience
Tottenham Hotspur witnessed a lower add-to-basket rate among significant mobile user segments. To remedy this behavior, they needed a solution that would enable them to surgically... View Article
Oracle Bronto: Email Campaign Deployment Checklist
Top Things to Check Before You Send: Oracle Bronto has released a new downloadable guide to help retail marketers with their email campaign planning. A well-executed... View Article
Web stores fail to reap revenue potential due to fear of fraud
Over-aggressive fraud strategies fuel false declines, resulting in almost 3% of lost revenue for ecommerce. In the security war, fraudsters work hard to find and exploit... View Article
RETAIL EVENTS
