General Merchandise
Simon Belsham to step down as president of Walmart’s Jet.com
WH Smith opens first Zoodle kids’ store in China
WH Smith has expanded in China by launching its first Zoodle kids’ store in the country. The shop at Changsha Huanghua International Airport has been opened... View Article
Insight: the next hurdle for customer experience
Here Natalie Bruins, a non-executive director driving growth, gives her perspective on the new customer experience challenges facing retailers following her discussions at the Retail Bulletin... View Article
Decathlon’s employee engagement strategy comes on leaps and bounds
Guest content by Retail Connections: Europe’s largest sports retailer Decathlon is lucky to have a sharply defined USP – unbridled passion for sport. Love of all things fitness... View Article
Insight: Retail Customer Engagement 2019
As digital devices have proliferated in people’s lives the experience that retailers give to shoppers has to evolve into one that is much richer and which... View Article
Retail footfall down 3.5% in May
UK retail footfall dropped by 3.5% in May to mark the worst decline in six years. The figures from the British Retail Consortium and Springboard reveal... View Article
Marks & Spencer gets real about customer-centricity
The cost of poor service and the value of customer engagement are top of mind for the current Marks & Spencer board, led by CEO Steve... View Article
The Entertainer launches toy rehoming scheme with The Salvation Army
Toy retailer The Entertainer has teamed up with The Salvation Army to launch a toy rehoming scheme which aims to reduce plastic waste by prolonging the... View Article
Network Rail stations report retail sales growth
Network Rail has reported that retail like-for-like sales at stations it manages increased by 2.42% in the three months to the end of March. On a... View Article
May retail sales impacted by political and economic uncertainty
UK retail sales declined by 3% on a like-for-like basis last month as the country’s political and economic uncertainty took its toll. The figures from the... View Article
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