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General Merchandise

Read our latest news on the general merchandise retail industry. Includes articles and commentary covering retailers in the UK such as Pets at Home, Amazon and more.

NRF Europe – here’s what you missed…

The National Retail Federation (NRF) returned to Paris for its European showcase event bringing together retail leaders and technology specialists from around the globe to share…
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Mothercare warns future is in the balance as Middle East partner plans to close stores

Mothercare warns future is in the balance as Middle East partner plans to close stores

20 September 2026 by Angela Beevers

Mothercare has warned that its future is in the balance after its leading Middle East franchise partner said it expects to close a substantial majority of…

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The Entertainer opens new store at Trafford Centre

The Entertainer opens new store at Trafford Centre

18 September 2026 by Angela Beevers

Toy retailer The Entertainer has officially opened its new store at Trafford Centre, following seven new openings across the UK in the last 12 months. The…

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What can we learn… from mobile

What can we learn… from mobile

18 September 2026 by Glynn Davis

‘What Can We Learn…’ is the regular column that revisits some of the more interesting retail stories covered over the past 30 years by Glynn Davis…

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UK retail sales rise 0.5% in August as online sales recover

UK retail sales rise 0.5% in August as online sales recover

18 September 2026 by Angela Beevers

UK retail sales returned to growth in August after a stronger performance from online retailers and department stores. The Office for National Statistics (ONS) said retail…

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Next raises full year profit guidance after ‘better than expected’ first half

Next raises full year profit guidance after ‘better than expected’ first half

17 September 2026 by Angela Beevers

Next has raised its full year profit guidance after total sales, including markdowns, increased by 8.9% in its first half. The company said the performance in…

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JD.com appoints Zarina Kanji as director of European direct sourcing

JD.com appoints Zarina Kanji as director of European direct sourcing

17 September 2026 by Angela Beevers

JD.com, the Chinese online retail giant, has appointed Zarina Kanji as director of European direct sourcing. Based in London, Kanji will lead the sourcing of European…

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Moonpig reaffirms full-year guidance as active customer base continues to grow

Moonpig reaffirms full-year guidance as active customer base continues to grow

17 September 2026 by Angela Beevers

Moonpig Group has reaffirmed its annual guidance as it stated that trading has been in line with expectations in its current financial year, which began on…

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WH Smith full year profit to land at lower end of forecast at £75m

WH Smith full year profit to land at lower end of forecast at £75m

16 September 2026 by Angela Beevers

WH Smith has warned that its full-year pre-tax profit is expected to be at the lower end of its previous forecast range, at £75 million. The…

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Interview: Nadine Neatrour on why customer centricity is a culture, not a strategy

Interview: Nadine Neatrour on why customer centricity is a culture, not a strategy

11 September 2026 by Angela Beevers

Here we chat with former Selfridges director of marketing Nadine Neatrour about what true customer centricity looks like, why connected retail is harder to achieve than…

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