The Retail Bulletin brings you the latest up to date retail commentary news from across the sector, for both the high street and online brands.
Comment: Shoppers’ growing appreciation of better food
Retail brand monitoring: Protect your reputation
In our highly connected digital world, a retailer’s brand reputation can change in a matter of minutes, and a single social media crisis can reshape a... View Article
Comment: Overlook older shoppers at your peril
Marketing and advertising is perennially aimed at the younger end of the population while the older grouping is all too often ignored. Companies are wedded to... View Article
Comment: Direct-to-consumer retail in 2026
From transactional commerce to relational commerce: human connection, trusted recommendations, and entrepreneurial opportunity set to dominate. By Susannah Schofield OBE, Director General of the Direct Selling... View Article
WhatsApp loyalty programmes: The future of modern retail
In an age of omnichannel shopping, traditional loyalty programmes are failing to keep pace with expectations. On the other hand, WhatsApp loyalty programmes are becoming increasingly popular... View Article
Why retail brands shouldn’t overlook corporate sponsorships
In a retail environment where digital advertising, social media algorithms and sales goals are a focal point, it’s all too tempting to think that the old-school marketing... View Article
Comment: Kicking the serial returners habits
It’s that time of the year again when shoppers are returning unwanted goods to retailers in serious volumes in what is an ongoing problem that has... View Article
Comment: Emergence of second-hand natives
Younger generations are often given a bad rap by older cohorts but one behavioural characteristic for which they should be applauded is their embrace of buying... View Article
Crisis on social media? A retailer’s guide to quick recovery
Social media offer great opportunities, but they can also come with some risks. All it takes is one dissatisfied customer, an influencer calling your brand out,... View Article
Comment: Rediscovering your cool street
Time Out has recently judged a local road near my home in North London as one of the coolest streets in the world, which has prompted... View Article


