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Commentary

Review (part two): The Retail Conference

Hardly any other sector is experiencing changes as strongly as today’s retail industry, which has undergone a significant transformation over the past decade and the pandemic... View Article
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[COMMENT] Retail: A sector out of favour?
Commentary

[COMMENT] Retail: A sector out of favour?

31 October 2022 by Rebecca Saunders

Rebecca Saunders speaks to leading investors in the retail & consumer industry to understand the impact of the turmoil in both financial and consumer markets on... View Article

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[Comment] John Lewis reveals new strapline
Commentary

[Comment] John Lewis reveals new strapline

06 September 2022 by Rebecca Saunders

As we await John Lewis’s mid-year advert, a strapline to replace “Never Knowingly Undersold” (NKU) has finally been revealed. “For all life’s moments” will appear on... View Article

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Commentary

What are the roles and responsibilities in retail HR?

15 July 2022 by Karen Howard

Covering a wide variety of workers with general and management expertise, as well as industry-specific knowledge and skills, the role of Human Resources (HR) in the... View Article

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Commentary

Employee Mental Health Toolkit For Retail HR

14 July 2022 by Karen Howard

With UK retail employees’ mental health amongst the lowest of any sector, businesses urgently need to reassess their approach to the wellbeing of their workforce. Research... View Article

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Commentary

Top HR challenges and trends in retail

14 July 2022 by Karen Howard

From recruitment to retention, there has always been a unique mix of Human Resources (HR) challenges in the retail industry. However, since COVID-19 hit these HR... View Article

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Commentary

How can retail HR promote diversity & inclusion in the workplace?

13 July 2022 by Karen Howard

From headquarters to shop floors, promoting diversity and inclusion in the retail sector is essential for businesses to thrive. The benefits of a diverse workforce are... View Article

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Commentary

The benefits and challenges of retail digital transformation

30 May 2022 by Karen Howard

Digital transformation is accelerating and with this comes plenty of benefits, as well as some key challenges for the retail industry. Embracing new technology now involves... View Article

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Commentary

Digital Transformation Strategy in Retail

27 May 2022 by Karen Howard

The pandemic has reshaped consumer behaviour and magnified the need for retailers to ensure a digital transformation strategy is at the heart of their business.  According... View Article

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Commentary

How Digital Transformation is Improving Retail Customer Experience

27 May 2022 by Karen Howard

We’ve pulled together some examples of digital trends that are transforming the retail customer experience (CX). Read on and get inspired! Great customer experiences have always... View Article

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