Retail sales rise by 6.1% at Network Rail's busiest stations
Looking at individual brands, Hotel Chocolat, Isle of Flowers, The Harry Potter Shop and specialist food outlets Wasabi, Nampo, Mi Casa and Patisserie Valerie were some of the best performers, achieving double-digit percentage sales increases.
Last week, Dutch discount retailer Hema opened one of its first UK stores at the refurbished Victoria Place Centre in Victoria Station with Frankie & Benny’s, Joy, Ed’s Easy Diner, Café Rouge and The Fresh Pizza Company also taking space at the new station retail environment.
The recently redeveloped King’s Cross station saw a 15.5% increase in overall spend year-on-year, the best percentage increase for a station. This was followed by Liverpool Lime Street with a 14% rise and Cannon Street with an increase of close to 10%.
Stations in Scotland also recorded steady growth with Edinburgh Waverley and Glasgow Central stations seeing increases of 5.7% and 4.7% respectively.
Hamish Kiernan, commercial director of retail for Network Rail, said the growth points to the changing habits of the modern customer. He added: "We’re working with our retailers to improve the quality and range of shopping experiences and offerings at our stations. You have to work hard to keep pace with the constant evolution of this sector, and as these results show, we are getting the mix right.
"Stations are now destinations not just to travel but where people want to meet, eat and shop. Importantly as a tax-payer funded organisation, all our profits from our commercial activities are reinvested to deliver a better railway for Britain."
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