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RETAIL NEWS

DKF announces new supervisory appointment

The e-commerce order fulfilment specialist DK Fulfilment has appointed Kama Villiers as its new Client Management Supervisor.

RETAIL NEWS

DKF announces new supervisory appointment

Villiers has worked in customer services for many years and has joined DKF from Jaguar Land Rover where she worked as a Case Manager.

In her new role, Villiers will oversee DKF’s customer service team and will liaise directly with several of the company’s key accounts.

Mark Elward, managing director of DKF Fulfilment, said: “The satisfaction of our customers underpins everything we do so it is vital that any issues that may arise are flagged up and resolved straight away. Kama will play an important role for DKF in the months and years ahead as our already diverse customer base grows.”

Villiers added: "I believe customer care is an essential part of a company’s success and e-fulfilment especially relies on providing a first-class service to customers. I am absolutely delighted to be part of DKF’s growing team at what is an exciting time to join the company."

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