[ ONDEMAND ] Digital eCommerce transformation – building engaging experiences online
Capturing attention of today’s consumer is getting more and more difficult.
As part of our Digital Transformation event on April 6, this panel of retailers and technologists discusses building an engaging website, strategies for keeping customers coming back to the website time and again, maintaining a premium customer experience online, and best practices for optimising customer journeys from homepage through to basket.
- Design and customer experience – preserving customer experience online
- AI and automation, real-life examples of success
- Personalisation best practices using offline and online data
Victoria Betts, Chief Commercial Officer, Unbound Group
Mei Chen, Head of Fashion & Luxury for UK, Spain & Northern Europe, & Head of US Luxury, Alibaba Group
Chris Delahunty, Head of Digital, Upfield
Neil Tunbridge, Co-Founder, Mellow.store
Richard Piper, Senior Director of New Business Development, Webloyalty
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