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A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy

3 February 2021 | Central London

Omnichannel Futures Conference 2021


A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy

SPEAKERS TO BE ANNOUNCED SOON

Highlights From Previous Conferences


Watch the highlights from last year’s Conference to get an idea of the experience.

What our delegates say


“An excellent conference as usual, very informative with a range of different speakers”

“TRB is a one-stop-shop to understand what is happening at other retailers”

“Engaging insights into the latest technologies being implemented by other retailers”

“Jam-packed agenda provided value for money and time”

“Great to discuss the challenges and opportunities other retailers are facing”

“This event far exceeded my expectations on all levels”

“A broad range of topics covered - all relevant and interesting”

“TRB is a great way to learn about new trends & technologies and to meet people in the same industry”

“A great forum for sharing ideas, some stimulating conversations from different sectors”

“Very interesting sessions that are thought provoking and encourage a fresh view on HR inside sharing culture”

“Engaging Employees to drive innovation. Engaging and enjoyed good video content”

“It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”

“The day provided a number of initiatives for me to consider implementing”

“delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”

“Relevant and valuable content for retailers to engage customers and increase sales”

“An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”

Who should attend?


This event is designed for both those brands that want to become omnichannel retailers and also established omnichannel retailers who want to become more profitable and increase their market share. It has been specifically produced for retail professionals who are keen to implement an effective and integrated omnichannel strategy. Consultants and solutions providers operating in omnichannel retail will also find this event invaluable. The event will have a strong strategic focus and is aimed at senior retail decision makers within retail in the following omnichannel related job functions:
  • eCommerce
  • mCommerce / Mobile
  • Multichannel
  • Marketing
  • Business Development
  • Customer Insight / CRM / Loyalty
  • Data Management
  • Digital
  • International Expansion
  • Social Media
  • Operations
  • Strategy
  • Channel Architecture
  • UX Design
Plus Board level retailers:
  • CEO
  • CIO
  • CMO
  • COO
With excellent networking opportunities throughout the day and a chance to ask our omnichannel experts your burning questions during our interactive sessions and Twitter feed, how can you afford not to attend this crucial event.

Venue & Contact


VENUE
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT

0207 637 5526 or 0207 631 2055

DATE
3 February 2021

CONTACT
For retail speaker opportunities:

Claire Knott
E: Claire.Knott@theretailbulletin.com
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com

Meet Our 2021 Partners


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RETAIL EVENTS

Online Conversion Webinar 2020
Online Conversion Webinar 2020
April 30 2020
The Retail Bulletin Online Conversion Webinar 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
The Future Of AI in Retail Conference 2020
The Future Of AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY
Omnichannel Futures Conference 2021
Omnichannel Futures Conference 2021
3 February 2021
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy