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A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy

5 February 2020 | Central London

Omnichannel Futures Conference 2020


A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy

Look Who Spoke This Year


SPEAKER

Martin Francis

former Interim Managing Director
Watchshop & The Watch Hut

SPEAKER

Lalit Suryawanshi

Enterprise Architect
Wilko

SPEAKER

Hilary Large

Sales & Marketing Director
Chill Factore

Hightlights From Previous Conferences


Watch the highlights from last year’s Conference to get an idea of the experience.

What you will learn


Gazing into their crystal ball, our exclusive speakers from retail will
examine questions such as:
Are robots about to take over the retail industry?

Is offering consumers ‘experiences' the
future of shopping?

What is the future of online retail?

How are the roles of brands, retailers and media changing?

How will the technology of the future help retailers to get
closer to their customers?

“TRB is a one-stop-shop to understand what is happening at other retailers”

Who should attend?


This event is designed for both those brands that want to become omnichannel retailers and also established omnichannel retailers who want to become more profitable and increase their market share. It has been specifically produced for retail professionals who are keen to implement an effective and integrated omnichannel strategy.

Consultants and solutions providers operating in omnichannel retail will also find this event invaluable. 

The event will have a strong strategic focus and is aimed at senior retail decision makers within retail in the following omnichannel related job functions:

  • eCommerce
  • mCommerce / Mobile
  • Multichannel
  • Marketing
  • Business Development
  • Customer Insight / CRM / Loyalty
  • Data Management
  • Digital
  • International Expansion
  • Social Media
  • Operations
  • Strategy
  • Channel Architecture
  • UX Design

Plus Board level retailers:

  • CEO
  • CIO
  • CMO
  • COO

With excellent networking opportunities throughout the day and a chance to ask our omnichannel experts your burning questions during our interactive sessions and Twitter feed, how can you afford not to attend this crucial event.

Venue & Contact


VENUE
Cavendish Conference Centre, London WG1 9DT

0207 637 5526 or 0207 631 2055

CONTACT
For retail speaker opportunities:

Claire Knott
E: claire.knott@theretailbulletin.com

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385
E: karen.howard@theretailbulletin.com

Meet Our 2020 Partners


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Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy