[ WEBINAR ] TODAY 10.30AM – Digital eCommerce transformation – how to wow at first glance online

For retail businesses concerned with digital transformation, their eCommerce selling platforms need to be simple and easy to use – capturing attention of today’s consumer is becoming increasingly more difficult.

This panel will discuss building an engaging website, using digital strategies to ensure customers are coming back to your website time and again, maintaining a premium customer experience online, and best practices for optimising customer journeys from homepage through to basket.

Thursday 18 November @ 10am

• eCommerce innovation – building engaging experiences online
• Design and customer experience – preserving customer experience online
• Innovative ways to maintain customers’ interest when they are on a retail website
• What are the current best practices for creating an online digital strategy?
• How retailers can improve the presentation of their products online
• How to develop a fantastic customer browsing experience
• Do checkouts genuinely change the customer experience for the better?
• Optimising on-site personalisation

Discussion with:

Deepak Anand, Senior Director of Strategic Partnerships, BigCommerce
Paul Casey,  Head of eCommerce Account Management, Space 48
Michael Jervis, Head of Digital, Mattress Online
David Kohn, Customer & eCommerce Director, Heal’s
Louise Cruttenden, Marketing Director, Huel (2018-2021)

Register here.

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