Train better: Top learning management system for retail
February 27, 2026 3:42 pmRetail moves fast: your training should too. By using the right Learning Management System for retail, you can support retail training and development and help your…
Learning and development in the retail industry
February 27, 2026 2:03 pmLearning and development (L&D) in the retail industry has become one of the most important strategic elements; it is a way for retailers to deal with…
Retailers need to bump up the friction
February 19, 2026 8:30 amHave we all been sucked into praying at the temple of convenience? Technology has certainly fuelled solutions that take away much of the effort that was…
Retail brand monitoring software: Track what customers say
February 17, 2026 8:00 amRetail has always thrived on word of mouth. However, the digital shift has changed the stakes: conversations now scale at light speed and leave a permanent,…
Comment: Shoppers’ growing appreciation of better food
February 2, 2026 9:53 pmWhile visiting my family in Doncaster before Christmas we popped into the food hall of the newly-expanded Marks & Spencer store, which very much gave me…
Retail brand monitoring: Protect your reputation
January 23, 2026 10:48 amIn our highly connected digital world, a retailer’s brand reputation can change in a matter of minutes, and a single social media crisis can reshape a…
Comment: Overlook older shoppers at your peril
January 20, 2026 8:48 amMarketing and advertising is perennially aimed at the younger end of the population while the older grouping is all too often ignored. Companies are wedded to…
Comment: Direct-to-consumer retail in 2026
January 19, 2026 5:31 amFrom transactional commerce to relational commerce: human connection, trusted recommendations, and entrepreneurial opportunity set to dominate. By Susannah Schofield OBE, Director General of the Direct Selling…
WhatsApp loyalty programmes: The future of modern retail
January 15, 2026 11:37 amIn an age of omnichannel shopping, traditional loyalty programmes are failing to keep pace with expectations. On the other hand, WhatsApp loyalty programmes are becoming increasingly popular…
