The future workforce is agentic – by 2028, AI will make 15% of work decisions at the speed of execution, while humans lead with imagination. As AI takes on more, empathy, creativity, and judgment become our edge the value of being human only grows.

Join us in Manchester for our annual Retail eCom North conference – a one-day interactive practical event – that has been designed to give customer facing eCommerce industry specialists the tools, insights and connections they need to stay ahead of the curve and future-proof their business.

Stay ahead of the game and keep abreast of the emerging trends shaping the online retail sector and gain actionable strategies from some of the UK’s leading eCommerce experts as they tackle critical topics.

Above all, TRB events are ‘community’ focused – which means there will be the opportunity to meet with your retail peers and make valuable connections and knowledge share.

Smarter together – eCom and people shaping retail experiences.

Retail eCom North will feature an exciting lineup of industry-leading thought leaders speaking, interactive workshops, and innovative product showcases.

Key sessions will reflect the challenges and opportunities shaping retail eCom – topics will cover digital trends empowering businesses, personalisation through leveraging AI and data, and whilst achieving optimum ROI.

Networking opportunities abound with a diverse mix of retailers, tech innovators, and solution providers, offering insights on scaling digital growth, enhancing customer experiences, and future-proofing business models in an ever-evolving retail landscape.

See the programme