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Payments has evolved far beyond a back-office function. It now sits at the heart of customer experience, digital transformation, operational efficiency and commercial growth. As retailers face increasing pressure to reduce costs, combat fraud, improve conversion and meet ever-changing customer expectations, payments has become a boardroom priority.
The Retail Payments Summit 2027 brings together senior leaders from retail, hospitality, travel, fintech and payments to explore the strategies, technologies and partnerships shaping the next generation of commerce. Throughout the day, our 200 delegates will hear from industry leaders tackling the industry’s biggest opportunities and challenges, from payment optimisation and Open Banking to AI-driven decision making, orchestration and emerging payment rails.
See the programme
This summit is designed for senior decision makers in payments, digital commerce, customer experience, fraud, risk, finance, technology and commercial operations.
Our 200 delegates include CFOs, Chief Digital Officers, Heads of Payments, Ecom Directors, and Chief Customer/Experience Officers, as well as fraud & risk leaders, product & digital transformation leaders, and treasury & finance professionals.
Delegates will gain practical insight into improving payment performance, reducing fraud and hidden costs, and creating seamless omnichannel experiences using Open Banking and real-time payment technologies.
They’ll also learn how to simplify complex payment ecosystems, prepare for future regulation, and understand how AI is reshaping payment and commerce strategies across the retail sector.
The event connects solution providers with senior payments, finance, ecomm and digital leaders from the UK’s most influential retail, travel and hospitality brands, with a programme focused on key issues shaping the sector.
Sponsorship opportunities include headline partnership, panel speaker slots, networking partnerships, thought leadership slots, and drinks reception and VIP lunch sponsorship.
VENUE
Hallam Conference Centre, 44 Hallam Street, London W1W 6JJ
EVENT DATE
February 24 2027
START TIME
09:15
CONTACT
For retail speaker opportunities:
Angela Beevers
E: [email protected]
For sponsorship and non retailer speaker opportunities:
Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]
