Welcome to the Retail Marketing Summit 2027

11 February 2027

February 11th 2027, Cavendish Conference Centre, London

A snapshot of the TRB community

24,000+

Subscribed Retail Decision Makers

130,000+

Page Views P/M

80,000+

Website Users P/M

10,000+

Retail Leaders Connected
Through TRB Live Events

Why you should attend?

Retail Marketing Summit 2027

The event for senior retail marketers looking to drive growth, prove ROI and stay ahead of what’s next.

Join 200 retail marketing leaders for a day of practical insight, honest discussion and real-world strategies covering AI, retail media, loyalty, CRM, customer retention, personalisation and marketing effectiveness.

Hear directly from the retailers shaping the future of marketing as they share how they’re navigating tighter budgets, changing customer expectations and increasing pressure to deliver measurable results.

If you’re responsible for brand, customer marketing, loyalty, CRM, retail media, digital marketing or growth, this is your opportunity to learn from peers, benchmark your strategy and leave with ideas you can put into action immediately.

Free to attend for qualifying retailers and consumer brands.

See the programme

Meet the speakers from 2026

Peter Goggin

EMEA CTO & Global DTC Technology Director
Dr Martens

Will Lockie

Global Digital Director
NOBLE PANACEA

Stefan Kühn

CTO
Sporting Rock

Gracie Tullio

Co-Founder / Creative Director
PURESEOUL

Peter Williams

Non-Executive Director, SGS Retail UK; former Chairman
Mister Spex

Peter Cross

former Customer Experience Director, John Lewis Partnership; Author
Start with the Customer

Jo Causon

CEO
The Institute of Customer Service

Susannah Schofield OBE

Director General
Direct Selling Association

To see all speakers click here

Network with Your Peers

The Retail Marketing Summit is designed to bring together the people shaping the future of retail marketing in a highly focused, retailer-first environment. With 200 senior marketing leaders in attendance, networking is every bit as valuable as the conference content itself.

CLAIM YOUR FREE PLACE

Exclusive Industry Insights

The Retail Marketing Summit delivers practical insight, honest discussion and real-world experience. Every session tackles the challenges senior retail marketing teams face right now: proving ROI and defending budgets, harnessing AI, strengthening loyalty, growing customer value and maximising the potential of retail media.

VIEW THE PROGRAMME

Sponsor, Speak & Exhibit

Put your brand at the centre of the conversations shaping the future of retail marketing. This event brings together 200 senior in-house retail marketers who lead brand, CRM, loyalty, customer marketing and retail media. They drive and influence investment decisions across marketing technology, customer engagement, data, AI, media, loyalty and performance marketing.

BECOME A PARTNER