Comment: Personalisation continues to under-deliver
November 19, 2025 8:33 amPersonalisation is a term that has been bandied around for years in the retail sector but just what exactly is it and is AI going to... View Article
Gerald Ratner on making mistakes
November 11, 2025 7:31 amMaking seemingly innocuous comments can prove fatal in business as Gerald Ratner knows all too well as he recalls the speech he made in 1991 that... View Article
Comment: Kroger to determine future of Ocado
November 4, 2025 8:31 amOcado has been something of a marmite stock for many years, with fans of the automated grocery business continuing to believe its model represents the future... View Article
Real-world retail cyber attack examples
October 30, 2025 1:47 pmIn today’s digital-first world, the threat of retail cyberattacks has never been more tangible. Nobody is safe, from high-end to mass chain stores. Digital progress through... View Article
Mobile app loyalty programmes: Why every retailer needs one
October 24, 2025 10:41 amToday’s shoppers expect instant gratification, seamless digital and e-commerce experiences, and personalised rewards, all from the convenience of their mobile devices. It’s no surprise that mobile... View Article
Top AI recruitment software for retail HR teams
October 20, 2025 1:45 pmRetail is changing fast, and nowhere is that transformation more visible than in the world of hiring. AI is transforming HR and redefining how teams attract... View Article
How employee benefits programmes improve engagement in retail teams
September 30, 2025 1:45 pmIn today’s war for attracting top talent in retail, a paycheck is no longer enough. Workers are looking for workplaces that acknowledge their efforts, care for... View Article
Comment: Appreciating the Co-op
September 30, 2025 1:30 pmWhen travelling around the UK for holidays, business or other reasons, especially into less urban environments, there is inevitably one consistent beacon – the Co-op convenience... View Article
Comment: What did retail and hospitality ever do for us?
September 16, 2025 6:52 amSustained pressure from the Government on the retail and hospitality sectors, with unprecedented taxes and legislation being wrought on both industries, suggests they have limited value... View Article
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