Payments are changing. Is your customer journey ready?
15 October 2026
Payments are changing. Is your customer journey ready?
15 October 2026
Why you should attend?
Payments should enable the customer journey, not interrupt it. But for many retailers, resilience is still catching up with ambition. And the businesses pulling ahead are the ones putting payments at the heart of the customer experience.
Join us on 15 October, from 12 to 2pm at The Delaunay in London’s Covent Garden, for a lunch event chaired by Darren Sanderson-Williams, General Manager at Specsavers, where retailers will come together to discuss today’s biggest payments challenges and where things are heading next.
Topics covered will include:
- What’s driving the shift to agentic commerce and what it means for your payments strategy
- Cutting friction from the customer journey in-store, online, mobile and beyond
- Untangling the complexity behind the scenes – provider sprawl, fragmented data and barriers to change
- Turning payments data into real insight – a single view of the customer and transaction
- Scaling and future-proofing payments for the next two to three years
This event is free to attend. Reserve your place here
Previous Event Attendees
Venue & Contact
VENUE
The Delaunay, 55 Aldwych, London, WC2B 4BB
EVENT DATE
15 October 2026
START TIME
12:30
CONTACT
For retail speaker opportunities:
Angela Beevers
T: 01276 489626
E: [email protected]
For sponsorship and non retailer speaker opportunities:
Karen Howard
T: 01276 489626 M:07725414385
E: [email protected]








































