parcelLab, the leading Operations Experience Management platform, has released their latest study of the UK’s top 150 retailers. The report analyses the customer experience across checkout,... View Article
parcelLab, the leading Operations Experience Management platform, has released their latest study of the UK’s top 150 retailers. The report analyses the customer experience across checkout, shipping... View Article
Julian is a founder and CTO of parcelLab. He built our product from the ground up, and works hard to make it better every day. When... View Article
The leading Operations Experience Management platform, parcelLab, announced today that it has secured US$112 million (GB£80 million) in Series C funding led by global venture capital... View Article
Post-purchase and operations experience start-up, parcelLab, celebrates five years of strong business growth, increasing global headcount to 80 people. The post-purchase and operations experience specialist founded... View Article
parcelLab, an innovator in post-purchase retail communications, has launched a new whitepaper exploring specifically how Covid-19 is impacting customer experience and offering actionable steps that retailers... View Article
With the nation at home, e-commerce sales are booming in certain industries. However, customers are being left in the dark about when their parcel will arrive.... View Article
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