HOW TO… use data to turn customers into brand ambassadors
A good customer experience is worth its weight in gold, as it will make your customers more likely to recommend your brand. But how do you make sure that each and every one of your customers is getting the five star experience?
The answer, of course, lies in data. But it’s not just about the data you have, but more how you use that data.
Discover four ways to use data to turn customers into brand ambassadors today:
1. Use engagement data to ensure your customer always has an unforgettable experience
2. Harness the power of your Single Customer View
3. Purchase data is an important ally
4. Know your VIPs
Read the full breakdown here.
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