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Interviews

The Retail Bulletin brings you the latest up to date interviews & analysis from experts within the fast changing retail industry.

Conversation with… Sham Aziz, head of customer experience at Gymshark

From a North London call centre to leading customer experience at Gymshark, Aziz reflects on the people who believed in him, the lessons learnt along the…
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Conversation with… Vish Talreja of Papa Johns

Conversation with… Vish Talreja of Papa Johns

27 October 2026 by Angela Beevers

Vish Talreja has joined Papa Johns as director of property and development, taking charge of growing the pizza brand’s estate of more than 450 restaurants. As…

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Conversation with… Preeya Ogier, founder of Curl Jar

Conversation with… Preeya Ogier, founder of Curl Jar

21 October 2026 by Angela Beevers

In this latest TRB Conversations interview, we chat with Preeya Ogier, founder of curly hair brand Curl Jar, ahead of her fireside chat on growing beyond…

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Jalil Rahman: The Brand Builder Balancing Heritage, Culture and Commercial Success

Jalil Rahman: The Brand Builder Balancing Heritage, Culture and Commercial Success

14 October 2026 by Karen Howard

TRB Sits Down with Jalil Rahman: The Brand Builder Balancing Heritage, Culture and Commercial Success Few leaders in modern retail can move as comfortably between creativity,…

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Conversation with… Lee Jones, CEO of Worldline Merchant Services UK

Conversation with… Lee Jones, CEO of Worldline Merchant Services UK

06 October 2026 by Angela Beevers

Leadership in payments is often defined by trust, and few understand that better than Lee Jones, chief executive of Worldline Merchant Services UK, who has spent…

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How AI is changing HR: Joanna Griffin on people, technology and the future of retail

How AI is changing HR: Joanna Griffin on people, technology and the future of retail

25 September 2026 by Angela Beevers

Joanna Griffin has built her HR career around taking on difficult challenges, from leading complex people projects to building HR functions from the ground up. Currently…

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Q&A: Jon Cleaver, Chief Technology Officer at SportsShoes.com

Q&A: Jon Cleaver, Chief Technology Officer at SportsShoes.com

02 September 2026 by Patrick Overall

Content based on the recording of Commerce Live EMEA, London, April 16th 2026 Technology is changing retail at a rapid pace, but successful transformation isn’t about…

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Interview: Cornish Bakery fires gun on RISE concept

Interview: Cornish Bakery fires gun on RISE concept

29 June 2026 by Glynn Davis

The opening of the largest Cornish Bakery outlet – in Portsmouth Harbour – out of its estate of over 80 outlets moves the business beyond baked…

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Conversation with… Matt Randle, general manager of Dreamland Bedding

Conversation with… Matt Randle, general manager of Dreamland Bedding

29 June 2026 by Angela Beevers

Here we chat with Matt Randle, general manager of Dreamland Bedding, a finalist in this year’s People in Retail Awards, about learning, leadership, and what it…

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Q&A: PerfectTed co-founder Marisa Poster

Q&A: PerfectTed co-founder Marisa Poster

12 June 2026 by Glynn Davis

Here Glynn Davis speaks with Marisa Poster, the co-founder of matcha products brand PerfectTed. What’s your favourite colour? Pantone 2256C. I’m biased, but it’s the perfect…

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