Interview: Joanna Jensen of Childs Farm
July 6, 2018 7:09 amWith digital now all pervasive there is an increasing argument that customer service in retail has become an after-thought and that organisations have forgotten that it... View Article
Interviews
Interview with Darren Williams – retailers are failing to engage with customers
April 26, 2018 8:23 amFar too many retailers simply talk about customer engagement but do not fully understand it, and they invariably do not act upon their words, which is... View Article
Why Employee Intelligence trumps Artificial Intelligence – a CEO perspective
January 11, 2018 8:25 amAt a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment? ... View Article
Retailers need to think mobile commerce metrics
February 10, 2016 8:47 amRetailers should forget about the lower sales conversion rates on mobile and instead focus on delivering the best customer experience based on the objectives of shopper... View Article
Creating an HR function that ensures entrepreneurialism is maintained
July 14, 2014 12:14 pmWhen fashion business Supergroup decided to set up a more organised HR function it structured it in such a way as to ensure that the start-up... View Article
Interview: Andy Hornby highlighting the similarities of retail and gaming
January 22, 2013 11:59 amWith a large chain of 1,800 high street shops that are affected by reduced disposable incomes, and a modestly sized online business that is growing at... View Article
Interview: Lovehoney
November 16, 2012 12:33 pmThe retailer that will sell you everything from erotic wallpaper to rather elegant salt and pepper shakers aims to take erotica upmarket. The Place: Well, it’s... View Article
Retailers beginning to embrace the opportunity from mobile devices
September 14, 2012 10:12 amThere has been much talk of mobile as a game-changer for retailers and it is now finally becoming a reality, according to Javelin Group, which says... View Article
RETAIL EVENTS
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Online Conversion Summit 2020
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Online Conversion Summit 2020
April 30 2020
The Hallam Conference Centre, 44 Hallam St, Marylebone, London W1W 6JJ
The Retail Bulletin Online Conversion Summit 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
The Future Of AI in Retail Conference 2020
The Future Of AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ
CONFERENCE AIMED AT RETAILERS WORKING IN MARKETING, IT, DIGITAL, DATA AND TECHNOLOGY