Interviews

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Welcome to the new retail world order

February 26, 2019 8:33 am Published by The Retail Bulletin

Sponsored Content By Cognizant: “Retail is about to undergo its biggest transformation in 20 years”. The Retail Bulletin looks at what’s turning the industry on its... View Article

Interview: Screwfix placing stores at heart of its digital model

September 25, 2018 9:20 am Published by The Retail Bulletin

It might have started out as a catalogue- based retailer that moved online but for home improvement retailer Screwfix most of its revenues today are generated... View Article

Q&A: Nina Jaksic of Retail HR Summit 2018 sponsor Avature

September 4, 2018 9:05 am Published by The Retail Bulletin

Avature delivers an innovative and agile enterprise HCM platform for customers to do business the way they want, create the user experience they want, and gain... View Article

Interview: Heidi Woodhouse, managing director of Dixons Travel

August 6, 2018 7:57 am Published by The Retail Bulletin

There is plenty of opportunity for further growth in travel retail for Dixons on the back of airports increasingly focusing on giving customers a better shopping... View Article

Interview: Joanna Jensen of Childs Farm

July 6, 2018 7:09 am Published by The Retail Bulletin

With digital now all pervasive there is an increasing argument that customer service in retail has become an after-thought and that organisations have forgotten that it... View Article

Interview with Darren Williams – retailers are failing to engage with customers

April 26, 2018 8:23 am Published by The Retail Bulletin

Far too many retailers simply talk about customer engagement but do not fully understand it, and they invariably do not act upon their words, which is... View Article

Why Employee Intelligence trumps Artificial Intelligence – a CEO perspective

January 11, 2018 8:25 am Published by The Retail Bulletin

At a time when most retailers are facing into an extremely challenging trading environment, do they have their priorities right when it comes to investment? ... View Article

Retailers need to think mobile commerce metrics

February 10, 2016 8:47 am Published by The Retail Bulletin

Retailers should forget about the lower sales conversion rates on mobile and instead focus on delivering the best customer experience based on the objectives of shopper... View Article

Creating an HR function that ensures entrepreneurialism is maintained

July 14, 2014 12:14 pm Published by The Retail Bulletin

When fashion business Supergroup decided to set up a more organised HR function it structured it in such a way as to ensure that the start-up... View Article

Interview: Andy Hornby highlighting the similarities of retail and gaming

January 22, 2013 11:59 am Published by The Retail Bulletin

With a large chain of 1,800 high street shops that are affected by reduced disposable incomes, and a modestly sized online business that is growing at... View Article

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