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Amazon to introduce new charge for Prime customers from next month

Amazon is introducing a new same-day delivery fee for Prime users if their total order is less than £20. Members, who already pay monthly for the… View Article

GENERAL MERCHANDISE NEWS

Amazon to introduce new charge for Prime customers from next month

Amazon is introducing a new same-day delivery fee for Prime users if their total order is less than £20.

Members, who already pay monthly for the “Prime” service, will need to pay £1.99 if their order is below the threshold and they want it to be delivered that day.

It’s understood the retail giant sent an email to Prime members about the new charge, which will apply from September 18, 2023.

The email states: “Same-day delivery can be selected at checkout, but there will be a fee of £1.99 per delivery for orders under £20.

“The fee for customers who are not Prime members will remain £5.99.”

Amazon Prime customers have previously been able to get free same-day delivery on eligible items, provided the order is placed by 12pm, or 1pm in Scotland.

The service operates “most days of the year”, and the order deadline is earlier on certain holidays and busy shopping days.

A spokesperson for Amazon said: “Prime members enjoy fast, free One-Day Delivery on millions of items.

“We are constantly innovating to deliver a wide selection of great value products at the fastest speeds, and more than a million items are now available for Same-Day Delivery in the UK.

“Prime Members can receive Same-Day deliveries where available for free on select orders over £20, or for £1.99 if the total order is below £20.

“All orders will now be delivered to Prime members with the fastest available free option by default.”

Amazon’s Prime monthly subscription is currently £8.99 a month, offering unlimited ‘Premium Delivery’, unlimited music streaming, unlimited photo storage and unlimited reading as well as Prime Video.

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