Made.com opens newly designed ‘instapartment’ in Amsterdam
November 19, 2019 7:19 amMade.com has opened an apartment above its Amsterdam store to enable it to showcase its product range in the context of a real home. The apartment... View Article
Tag Archive: customer experience
Latest News: customer experience
Superdrug celebrates success of inaugural customer experience event
October 4, 2019 6:21 amSuperdrug has been celebrating the success of its inaugural customer experience event Superdrug Presents. Over 3,000 customers participated in the event which took place over four... View Article
Zalando experiences strong customer growth
August 1, 2019 7:20 amZalando has experienced its strongest ever second quarter for active customer growth with an uplift of 15.2% to 28.3 million. In addition, site visits rose by... View Article
French Connection opens flagship West End store
July 22, 2019 7:48 amFrench Connection has launched a new experience led store in London’s Mayfair shopping district. Situated in a period property on Duke Street, the shop is very... View Article
Huawei opens biggest retail and customer experience space outside of China
July 5, 2019 6:51 pmTechnology company Huawei has chosen Madrid for the opening of its biggest retail and customer experience space outside of China. Situated on Gran Via, the 1,100... View Article
Insight: the next hurdle for customer experience
June 12, 2019 7:09 amHere Natalie Bruins, a non-executive director driving growth, gives her perspective on the new customer experience challenges facing retailers following her discussions at the Retail Bulletin... View Article
Insight: Retail Customer Engagement 2019
June 10, 2019 1:10 pmAs digital devices have proliferated in people’s lives the experience that retailers give to shoppers has to evolve into one that is much richer and which... View Article
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