Event – CX Tipping Point – London | 8th October 2019
TTEC have announced a series Of Customer Experience Events – The CX Tipping Point Featuring Forrester Principal Analyst Ian Jacobs.
CX Tipping Point – London | 8th October 2019
tipping point- noun – the point at which a series of small changes or incidents becomes significant enough to cause a larger, more important change
The CX Tipping Point is here – and so are we, to help you navigate and succeed. According to Forrester, over 60% of executives believe they are behind in their digital transformation and 20% of CEOs will fail to act on it*, putting their firms at risk.
So how do you accelerate your transformation, move toward becoming a digital-first enterprise and stay ahead of your competitors?
Join Forrester Principal Analyst Ian Jacobs and TTEC senior executives as we discuss key insights and innovative strategies for successfully transforming your customer experience to meet the rapidly changing demands of tomorrow’s customer.
London | 8th October 2019
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