Implementing ethical fashion practices is challenging, but the benefits are endless. Adopting an ethical approach to fashion retail encourages consumer behaviour that results in enhanced brand... View Article
Corporate social responsibility in retail (CRS) has moved a long way from the margins of being a nice-to-have to an essential component of any successful business.... View Article
Something disappointing dropped through my letterbox the other week. The renowned curer of salmon, East London-based H. Forman & Son, dispatched a letter announcing that it... View Article
Chris Brook-Carter, chief executive of the Retail Trust Issues with mental health are causing three quarters of retail workers to underperform at work. That’s according to... View Article
Last night, the People in Retail Awards 2024 brought together over 400 professionals from across the retail industry for an unforgettable celebration of excellence, dedication, and... View Article
Environmental matters are at the forefront of global conversation, and major changes are occurring within luxury retail. In the past, luxury by definition was something that... View Article
In a hypercompetitive retail market today, 75% of consumers expect that great brand experiences will be consistent across channels. This dramatic new requirement has altered the... View Article
Fast fashion can shift from one week to the next by offering ultra-cheap and trendy clothing as quickly as possible. Due to this fleeting nature of... View Article
Author Natalie Fresen New data from the Institute of Customer Service reveals that nearly 4 in 10 (39%) UK customer service workers who have experienced abuse... View Article
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