Here we give a round-up of reactions to today’s Autumn Budget statement. Helen Dickinson, CEO of the British Retail Consortium Changes to business rates from 2025... View Article
Chris Brook-Carter, chief executive of the Retail Trust Issues with mental health are causing three quarters of retail workers to underperform at work. That’s according to... View Article
Last night, the People in Retail Awards 2024 brought together over 400 professionals from across the retail industry for an unforgettable celebration of excellence, dedication, and... View Article
Environmental matters are at the forefront of global conversation, and major changes are occurring within luxury retail. In the past, luxury by definition was something that... View Article
In a hypercompetitive retail market today, 75% of consumers expect that great brand experiences will be consistent across channels. This dramatic new requirement has altered the... View Article
Fast fashion can shift from one week to the next by offering ultra-cheap and trendy clothing as quickly as possible. Due to this fleeting nature of... View Article
New data from the Institute of Customer Service reveals that nearly 4 in 10 (39%) UK customer service workers who have experienced abuse are contemplating leaving... View Article
Retailers across the UK are being urged to prioritise workplace wellbeing after a report from the Retail Trust revealed that poor mental health is causing significant... View Article
Like many retailers John Lewis has had its fair share of issues to deal with recently but one thing it has that nobody can take away... View Article
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