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Omnichannel Futures Conference 2020
Online Conversion Summit 2020
Future of Retail Marketing 2020
The HR Summit 2020
AI in Retail Conference 2020

Meet The 2020 Speakers

Peter Pritchard
Group CEO
Peter Pritchard is the Group CEO of Pets at Home Group plc, appointed in 2018. He has been with the retailer since 2011 initially as Commercial Director then COO and more recently Retail CEO. Peter has refocused the strategy of the business to bring all its assets together and become “The Best ...
Mark Dunhill
former CEO
Mark Dunhill joined Whittard of Chelsea in January 2014 as MD with the objective of transforming the company from a UK high street retailer to a global aspirational brand. Prior to Whittard, Mark worked for T.M. Lewin as International Director from early 2011. Before that role, Mark held the position of ...
Ken Daly
Ken Daly is the CEO of JML, the innovative consumer product group with global sales through retail distribution, ecommerce and TV home shopping. Ken joined an embryonic JML in 1994, initially in a sales role, following a background in electronic engineering. Ken then held a variety of positions helping to lead ...
Nidhima Kohli
After quitting investment banking Nidhima qualified as a beautician and launched (MBM) - the world's first personalised recommendation and price comparison site for beauty products. MBM make online shopping for beauty products personal, fast and simple, and help people discover their Beauty Matches ™. MBM has won various awards ...
Jo Causon
Jo Causon joined The Institute of Customer Services as its CEO in 2009. Over the past nine years she has driven membership growth by 150 percent and established the UK Customer Satisfaction Index as the country’s premier indicator of consumer satisfaction, providing organisations with an indicator of the return on their ...
Gracia Amico
Digital Strategy
Gracia Amico has two decades of eCommerce and digital experience up to C-suite level, her knowledge was gained working for global multi-channel retailers and entrepreneurial pure players. She was part of the first wave of eCommerce start-ups back in 2000, securing venture capital investment for her own dotcom company. Since then ...
Lalit Suryawanshi
Enterprise Architect
Lalit Suryawanshi is an Enterprise Architect at Wilko, with significant experience in working on digital transformation and large information technology projects, particularly with leading business model and operating model generation. Lalit has a proven track record of architecting and designing IT systems that deliver transformational change and exceptional results. A ...
Trevor Gordon
Senior Director - Global Omnichannel Retail
Trevor Gordon is currently Global Director of Omni-Channel Retail at Sodexo (Sodexo is a Global Services company that operates in 80 countries and serves over 100 million customers a day). He has extensive experience of successfully building and leading teams for Global Brands on both client and agency side. Specialising in the ...
Jack Peters
Business Development Director
Jack Peters joined Alibaba as Business Development Director in 2016. He is responsible for overseeing growth in the UK, Nordics and Netherlands regions, working with companies to enter the Chinese market and reach the 674 million annual active consumers on Alibaba’s platforms. Jack has a wide and extensive background in retailing, ...
Sarah Ahmad
Industry Manager
Sarah Ahmad is an Industry Manager with Google, where she works with some of the UK's largest retailers to drive marketing efficiency by leveraging data, measurement and automation. She works to bring the best of Google's advertising and Cloud solutions to help clients grow their business amidst a landscape of ...
Edda Blumenstein
Doctoral Researcher & Omnichannel Strategy Advisor
Edda Blumenstein is currently finishing her Doctoral Research at Leeds University Business School, where she has been investigating how retailers successfully adopt omnichannel retailing. During her studies Edda has also founded a consulting business to assist retailers of all sizes to transform. Prior to her Doctoral studies, Edda has over 20 ...

Venue & Contact

Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT

0207 637 5526 or 0207 631 2055

5 February 2020

For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2020 Partners

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Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, 22 Duchess Mews, London W1G 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Online Conversion Summit 2020
Online Conversion Summit 2020
April 30 2020
The Hallam Conference Centre, London W1W 6JJ
The Retail Bulletin Online Conversion Summit 2020 Partnered by IMRG
Future of Retail Marketing 2020
Future of Retail Marketing 2020
9 June 2020
Hallam Conference Centre, 44 Hallam St, London W1W 6JJ
The Future of Retail Marketing for Customer Engagement
The HR Summit 2020
The HR Summit 2020
1 October 2020
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2020
AI in Retail Conference 2020
14 October 2020
Hallam Conference Center, 44 Hallam Street, London W1W 6JJ