THE RETAIL BULLETIN - The home of retail news
Department Stores
Food & Drink
General Merchandise
Health & Beauty
Home & DIY
Shopping Centres & Retail Parks
Sports & Leisure
The Papers
• The HR Summit 2019
• AI in Retail Conference 2019
• Omnichannel Futures Conference 2020
• Future of Customer Engagement 2020

Look Who Spoke This Year

2020 Speakers to be announced shortly.

Martin Francis
former Interim Managing Director
Martin Francis was until very recently the Interim MD at Watchshop & The Watch Hut (Watches of Switzerland Group). Here he initiated a turn-around strategy impacting people, technology and marketing, following market disruption by Amazon, conducted full end-to-end business review and reduced cost base improving EBITDA. he has also re-platformed website ...
Lalit Suryawanshi
Enterprise Architect
Lalit Suryawanshi is an Enterprise Architect at Wilko, with significant experience in working on digital transformation and large information technology projects, particularly with leading business model and operating model generation. Lalit has a proven track record of architecting and designing IT systems that deliver transformational change and exceptional results. A ...
Hilary Large
Sales & Marketing Director
Hilary Large works as a part-time Marketing Director with growing and ambitious businesses, providing them with all the skills and experience for the business to achieve outstanding results. She provides strategic support to businesses who do not have, cannot afford or do not feel the need for a full time ...
Bunty Stokes
Managing Director
Bunty Stokes has over 30 years in the retail industry including 17 years online experience, focused specifically on commercial and strategic trading within the premium and luxury sectors of the Fashion, Beauty and lifestyle sectors. She has experience in the development, adaptation and integration of commercial and trading strategy both on and ...
Gracia Amico
Non-Executive Director
Gracia Amico has nearly two decades of eCommerce and digital experience up to C-suite level, her knowledge was gained working for global multi-channel retailers and entrepreneurial pure players. She was part of the first wave of eCommerce start-ups back in 2000, securing venture capital investment for her own dotcom company. Since ...
Melanie Goldsmith
Managing Director
Melanie Goldsmith is the Co-Founder of Smith & Sinclair, a business focused on the mission to make ‘adulting’ more fun. The company innovates in the alcohol sector launching new products ranging from Alcoholic Cocktail Gummies to Cocktail FIZZ. The company has grown from a market stall to manufacturing and selling over ...
Chris O'Reilly
Chris O'Reilly has been CEO of Presto Classical for 17 years.
Sayed Gaffar
Director Digital and eCommerce
In his current role, Sayed Gaffar is responsible for the development of the digital strategy for the consumer business unit of Velcro Companies, in order to connect with customers to the brand across all regions and markets. Sayed has over 20 years of international experience garnered from working in various geographies ...
Anouk de Lange
eCommerce & Marketing Director
Having worn many hats in her +10 years career, Anouk de Lange has had the pleasure to work for agencies, networks, brands and publishers alike. As a result, she takes on the challenges retail brands face from a multi-disciplinary, multi-lingual and cross-cultural perspective. As a seasoned programmatic marketer and sales strategist, ...
Ed Whatmore
eCommerce Director
Ed Whatmore is the eCommerce Director for Mountain Warehouse. Having joined the company in 2012, he has overseen the rapid growth of the online business in the UK alongside digital expansion into North America, Europe and beyond. He is responsible for the full online marketing mix and Ecommerce function with a ...
Tim Stevens
Operations and Logistcs Manager
Tim Stevens is Operations and Logistics Manager with and has been involved in logistics all his life! After working with his father for a few years, he took an agency job with Electrolux, where he started off as a driver and 20 years later was the Logistics Quality Manager ...
Tom Summerfield
eCommerce & Marketing
Speaker profile coming soon...
Charles-Henri Duclos
Digital & Store Concept Coordinator
Charles Henri Duclos has been the Digital and Store Concept Coordinator at Decathlon since 2015. Decathlon have opened 28 stores in 3 years, included the Surrey Quays Flagship's experience store. Charles has worked a lot to improve the customer journey and to convey the message of Decathlon’s innovation around creating their own ...
Martin Preen
Martin Preen is the CEO of Buster + Punch. In his early career, he trained as a Chartered Accountant but soon discovered that creativity and innovation were his passions. Across a diverse career, from investment banking, business intelligence and eCommerce software development, manufacturing, product development through to consulting on digital banking ...
Trevor Gordon
Senior Director - Global Omnichannel Retail
Trevor Gordon is currently Global Director of Omni-Channel Retail at Sodexo (Sodexo is a Global Services company that operates in 80 countries and serves over 100 million customers a day). He has extensive experience of successfully building and leading teams for Global Brands on both client and agency side. Specialising in the ...
Dr Geraint Evans
former Head of Digital
Dr Geraint Evans is an award-winning international marketing professional, board advisor and academic researcher. He has held a variety of global marketing leadership roles and delivered work for brands such as Odeon Cinemas Group, Virgin Media, Tesco, Boots and Whitbread. Geraint’s focus areas for writing and speaking are emerging ...
Kathryn Malloch
Head of Customer Experience
Kathryn Malloch is Head of Customer Experience at Hammerson. She is responsible for shaping the experience within Hammerson’s shopping centres and retail parks to help create destinations that excite shoppers, attract retailers, reward investors and serve communities. During her time at Hammerson she has led a number of innovative ...
Sam Hill
Head of Software Engineering
Sam Hill has over 25 years’ experience in all aspects of software creation and is currently the Head of Software Engineering at the BBC, where his role is to primarily empower others to succeed in theirs. He leads a team of over 300 people that are creating the BBC of the future ...
Elena Cochero
For Elena Corchero, a fascination with technology has become a passion for helping
people make sense of the products, trends and technologies that will shape the way
we'll live in the future. With a background in product development and wearable tech, Elena has carved out a high profile career as ...
Andrew Warren
VP and Head of Retail, Consumer Goods, Travel & Hospitality
In this role, Andrew Warren drives the Cognizant UKI RCGTH growth mandate along with new business development. Ambitious, tenacious and sales-focused CEO with 20 years’ experience in both corporate and private equity-backed businesses, Andrew’s expertise is in general management, strategy, business planning, sales and marketing, deal creation, client and account ...
Mylo Portas
Customer Success Manager - Retail
Mylo Portas is a Customer Success Manager at Peak, where he specialises in the strategy and implementation of AI projects in the retail sector. With a background in luxury fashion, as well as working with one of the UK's leading retail groups, he has firsthand experience of the benefits of ...
Adrian Thompson
CEO and Founder
Adrian Thompson is the CEO and founder of imageHOLDERS. Adrian began his journey 20 years ago, designing and developing gift and home products. In 2003 he established imageHOLDERS to develop solutions to support digital branding in the form of print and the rising AV market. Following trials of ‘slim kiosks’, and the ...
Ben Stagg
Head of Client Management
Ben Stagg is responsible for a team of client managers at Barclaycard, who focus on managing the relationships of 200 national brands. His team provide strategic advice on how clients can best manage their payment requirements. Throughout his career he has held a number of Client and Account Manager roles, working ...
Elias Moubayed
General Manager EMEA
As General Manager EMEA at Certona, Elias Moubayed looks after their European expansion and partnership development for the leader in true omnichannel personalisation. Certona is the market leading personalisation and revenue optimisation provider for omnichannel retailers. Their Resonance platform intelligently and automatically enables true one to one personalised interactions with ...
Eduard Lazar
Head of Client Partnerships
Eduard Lazar is Head of Client Partnerships at On the dot. Prior to joining On the dot, Eduard funded his own business in technology and fashion, and held senior positions across product, engineering and sales. He designed, built, launched and sold enterprise systems across manufacturing and communications, attaining success most ...
Alan Holcroft
Sales Director - Retail Technology
Alan Holcroft is the Sales Director for Cegid Northern Europe and has 20 years’ experience in the retail technology sector, helping retailers grow their business and overcoming challenges. He has worked with many well-known UK and International brands during this time and joined Cegid four years ago to help them develop ...

Venue & Contact

Cavendish Conference Centre, London WG1 9DT

0207 637 5526 or 0207 631 2055

5 February 2020

For retail speaker opportunities:

Claire Knott

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

Meet Our 2020 Partners

Subscribe For Retail News


The HR Summit 2019
The HR Summit 2019
8 October 2019
Hallam Conference Centre, London W1W 6JJ
Company values, collaboration with employees and driving a major HR transformation to create a truly omnichannel experience, need to be at the heart of the organisation's culture and brand
AI in Retail Conference 2019
AI in Retail Conference 2019
16 October 2019
Cavendish Conference Center, London W1G 9DT
Omnichannel Futures Conference 2020
Omnichannel Futures Conference 2020
5 February 2020
Cavendish Conference Centre, London WG1 9DT
A truly omnichannel offering requires an understanding of customer behaviour across all shopping channels and how this should impact your overall business strategy
Future of Customer Engagement 2020
Future of Customer Engagement 2020
10 June 2020
Cavendish Conference Centre, London W1G 9DT
The 11th Annual Retail Customer Engagement Conference