Ken Daly is the Chief Executive of JML Group. Joining the company in 1994 when there were just four employees, he has grown the business to 250 employees and expanded into more than 50 countries. Originally selling consumer products through live demonstrations in department stores, JML has evolved to sell DIY, homeware and ...
Chief Commercial Officer - Retail
Pets at Home
David Robinson has been the Chief Commercial Officer at Pets at Home since April 2019. Previously, he was Managing Director at Bestway Retail for nearly three years and before that, Conviviality Retail for two years. He started out as a Commercial Director for Homebase in 2009 and then for Argos in 2012.
Head of Omnichannel Development
Graham Johnston has led the omnichannel transformation for Three UK since June 2017, which is accountable for delivering innovative solutions that will transform the customer interactions through existing channels, alongside exploring new emerging technology solutions to further enhance the customer experience and support sustainable growth for the business. Having built up ...
Chris Bull has been CTO at Stitched since July 2018, building the UK's next great home furnishings brand using advanced interface tech with design-led tech platforms. He describes himself as a well-rounded technology executive, capable of sitting in the middle of the tech and market-facing parts of a business and bringing ...
Head of eCommerce Sales and Digital
As Head of eCommerce Sales & Digital, Alberto Billato is globally responsible for brand, communication, trade marketing, digital transformation and for eCommerce sales (both B2B and B2C) of the gardening power tools brands STIGA, Alpina, Mountfield, Castelgarden and ATCO. Prior to Stiga, he was Group eCommerce Manager for De’...
Head of Business Development
Graham Wilson has been Head of Online Business Development at Sofology since December 2019. Previously he was Head of Delivery at AO, where he was responsible for the delivery of IT change across UK, Germany and Netherlands. In his time there he saw AO grow from being a single territory, single ...
Air & Grace
Claire Burrows founded Air & Grace in 2013, described as footwear with feminine, modern designs, the shoes are made with the Tender Loving Air TM cushioning system, providing luxurious underfoot cushioning, without compromising on style. She was previously the Managing Director at Aldo Group for three years and prior to that she ...
Founder & Director
Bird & Blend Tea Co.
As Co-Founder of innovative tea mixologists, Bird & Blend Tea Co, Krisi Smith creates the UK's largest range of unique and exciting tea blends and then retails these through their high touch, customer experience focussed stores, online and through a select group of amazing partners. During her eight years at Bird & ...
Founder & CEO
Astrid & Miyu
Connie Nam started Astrid & Miyu from her flat in Notting Hill in 2012. The first ever Astrid & Miyu website cost just £500 to make and develop, Connie handled everything from product design and marketing to sending orders. Her vision was to design unique but wearable, fashion-forward yet understated jewellery - as Astrid & ...
Digital Campaign Manager
Speaker profile coming soon...
Head Of Digital
AAMP Global (UK & Europe)
Anouk Brown is Head of Digital at AAMP Global (UK & Europe), a leading global manufacturer of vehicle aftermarket and OEM technology, to enhance vehicles with the features and functions drivers crave. She is responsible for driving growth and strategic renewal by transforming AAMP’s traditional analogue businesses into a digital ...
Global Director of Omni-Channel Retail
Trevor Gordon is currently Global Director of Omni-Channel Retail at Sodexo, a global services company that operates in 80 countries and serves over 100 million customers a day. He has extensive experience of successfully building and leading teams for global brands on both client and agency side. Trevor specialises in the transformation ...
Bunty Stokes was Managing Director of Sunuva from 2015-2020. Over the five years she was there, the company looked to leveraging the sales opportunity in ecommerce - not just in wholesale but to grow and develop the team around that, and scale up for future growth. Prior to that Bunty ...
Darren Williams is Managing Director at Williams Harding Consulting, which works with start-ups, expanding and distressed businesses, primarily in retail and hospitality but also outside of these sectors. Having formally held senior roles in a number of businesses in retail and hospitality, including Hotel Chocolat and Unilever, he is also ...
Institute of Customer Services
Jo Causon is the current CEO of the Institute of Customer Service, where she brings a wealth of experience from the commercial sector, enabling her to put customer service at the heart of the Boardroom agenda.
Director EU General Retail
Simon Irwin is a Director EU General Retail for Credit Suisse in London covering retail, online and sporting goods. He has been an analyst for more than 30 years, including 7 years in Hong Kong, and has been covering European retail since 2000, at Credit Suisse, JP Morgan and BNP Paribas. He follows ...
Callum Campbell is CEO of Linnworks, an industry leading SaaS commerce platform which empowers brands and retailers to grow their business. Linnworks works with the world’s major marketplaces and sales channels including Amazon, eBay, Alibaba, Shopify, BigCommerce
and Magento to help businesses conduct commerce wherever their customers are. Prior ...