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Omnichannel Futures 2024

13 March 2024

Omnichannel Futures 2024


The importance of omnichannel in today's retail environment is more critical than ever, having to adapt to huge changes in consumer behaviour over the past few years as a direct and indirect result of the pandemic.

Effective omnichannel execution is critical for retail success in 2024.

This one-day live event will review and address common omnichannel pain points such as getting strategic alignment internally, bringing digital experiences in-store, getting buy-in from store teams, engaging with your customer base correctly and much much more.

Attend to hear our expert speakers, working at the cutting edge of retail, discuss:

  • How to best serve customers by bridging the gap between online and offline
  • How to tackle growth in 2024
  • How to execute omnichannel initiatives effectively
  • How to integrate your brand’s digital roots with a technology-driven approach
  • How to transform shopping into an omnichannel experience

Get all your omnichannel challenges addressed during this essential in-person event from TRB. With opportunities throughout the day to ask our omnichannel experts your burning questions, how can you afford not to attend this crucial event.

Meet The 2024 Speakers

Speakers to be confirmed. please check back soon.

Programme Highlights

‘Blended omnichannel retail’ - future retail predictions and trends

A roadmap to building a cohesive customer centric and profitable omnichannel strategy

Omnichannel retail - opening more doors with online marketplaces

Digital transformation - why a digital-first strategy will allow you to meet growing customer demand

Can retail deliver on ‘store of the future’ - the challenges and opportunities in moving beyond bricks and mortar

Dawn of the ‘phygital’ experience - a seamless connection between online and offline, digital, and physical

Putting customers at the heart of the omnichannel journey - enhancing engagement with new experiences

Empowering in-store staff to deliver omnichannel experiences

Meet Our Primary Partners

Venue & Contact

The Hallam Conference Centre W1W 6JJ

13 March 2024


For retail speaker opportunities:

Claire Knott
T: 01276 489626

For sponsorship and non retailer speaker opportunities:

Karen Howard
T: 01276 489626 M:07725414385

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