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Tesco expands GetGo trial and offers new hybrid format

Tesco has expanded its GetGo stores trial with the opening of Chiswell Street Express in central London. The new format allows customers to shop and pay… View Article

FOOD & DRINK

Tesco expands GetGo trial and offers new hybrid format

Tesco has expanded its GetGo stores trial with the opening of Chiswell Street Express in central London.

The new format allows customers to shop and pay without scanning a product or using a checkout, although customers at the newest stores will also be given the option of using a self-service or attended checkout for the first time,

The Chiswell Street opening will be followed by new sites in London’s Fulham and at Aston University in Birmingham in the next few months.

The supermarket said the expansion will allow it to test the new format in a variety of locations.

The first GetGo store was launched in London’s High Holborn in October 2021. Tesco said the average shopper at the store takes three minutes to complete their shop using the Tesco app and GetGo option, so the site will continue to offer a purely checkout-free model.

Through a partnership with Trigo, a combination of cameras and weight-sensors identify what customers have picked up and charge them for products directly through the app when they leave the store.

Customers visiting GetGo stores can access the same range of Tesco products as a normal Express store and also benefit from Clubcard Prices.

Kevin Tindall, managing director for Tesco Convenience, said: “We are excited to expand our trial of GetGo and to see what customers think about our new hybrid model, which offers them different options for seamless shopping. Whether customers choose the checkout-free option or prefer to use a checkout, we want to make the shopping trip as quick and convenient as possible.”

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