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Tesco opens new checkout-free store called GetGo

Tesco has opened a new store concept in central London where customers can shop and pay without scanning a product or using a checkout. The retailer’s… View Article

FOOD & DRINK

Tesco opens new checkout-free store called GetGo

Tesco has opened a new store concept in central London where customers can shop and pay without scanning a product or using a checkout.

The retailer’s Express High Holborn store has become its first public GetGo store following a successful trial at a shop in Welwyn Garden City. Tesco Express High Holborn has been a cashless store since it first opened in 2018.

The move means that customers with the Tesco.com app will be able to check-in the store, pick up the groceries they need, and walk out again without visiting a checkout. Their purchases will be picked up by a combination of cameras and weight-sensors before being charged directly through the  app when they leave the store. The retailer has partnered with Trigo on the roll out of the frictionless technology.

Tesco said there will be a section in the store specifically for age-restricted products, with a separate exit where staff will manually check ID verification.

Kevin Tindall, managing director of Tesco Convenience said: “This is a really exciting moment for Tesco as we launch GetGo with customers. We are constantly looking for ways to improve the shopping experience and our latest innovation offers a seamless checkout for customers on the go, helping them to save a bit more time. This is currently just a one-store trial but we’re looking forward to seeing how our customers respond”.

 

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