Co-op extends robot home delivery service
Co-op is extending its use of autonomous home delivery robots to Northampton.
The expansion will see the retailer serve around 5,000 households in the area with contactless deliveries. The service will initially start from the Co-op Food store in Wootton Fields which will deliver to shoppers in the Wootton and Hardingstone areas.
Working with Starship Technologies, the retailer is aiming to use as many as 300 robots by the end of 2021 as it looks for more towns and cities in which to operate the service after launching it in Milton Keynes.
Chris Conway, head of ecommerce at Co-op, said: “We continue to look for new ways to innovate and expand access to our products and services to deliver a truly compelling offer for consumers. Our partnership with Starship enables Co-op to offer further availability, flexibility and choice to meet community shopping needs for on-demand convenience.”
Co-op has also ramped-up its same-day online and click and collect grocery service which will made available from more than 1,000 stores by the end of this year.
Conway added: “We have seen big changes in ecommerce this year with new customers using the channel that have never used it before, and seeing the benefits. Offering quality and value quickly, easily and conveniently is core to Co-op’s approach – delivering what our members and customers want, when and where they need it.”
