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Co-op rolls out robot delivery service to towns in Northamptonshire

Co-op has expanded its robot delivery service to Wellingborough, Higham Ferrers and Rushden in Northamptonshire. Working with Starship Technologies, the retailer has partnered with North Northamptonshire… View Article

FOOD AND DRINK NEWS UK

Co-op rolls out robot delivery service to towns in Northamptonshire

Co-op has expanded its robot delivery service to Wellingborough, Higham Ferrers and Rushden in Northamptonshire.

Working with Starship Technologies, the retailer has partnered with North Northamptonshire Council to roll-out autonomous grocery delivery across the area.

The move will enable up to 45,000 residents to have their groceries delivered from four Co-op stores in as little as one hour or less. Customer orders are picked fresh from the stores which act as micro-distribution hubs in the community,

Chris Conway, ecommerce director at Co-op, said: “Co-op is committed to exploring new and innovative ways to increase access to its products and services. Our members and customers lead busy lives and ease, speed and convenience is at the heart of our approach.

“We are delighted to be able to extend the service in the area, as a convenience retailer, the ability to come into stores will always be important to customers, but we also know that shoppers want flexible and convenient options online, and so we are focused on providing what our customers want and need, however and wherever they choose to shop with us.”

Shoppers using the service can choose from a range of grocery items, schedule their delivery, then drop a pin where they want their delivery to be sent. They can then watch in real-time via an interactive map as the robot makes its journey to them. Once the robot arrives, the customer receives an alert and can meet and unlock the robot through the app.

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