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AO expands logistics operation with third warehouse in Crewe

Online electricals retailer AO has opened a third warehouse in Crewe. The new 110,000 square foot facility means that AO now has just under 1,000,000 square… View Article

ELECTRICALS

AO expands logistics operation with third warehouse in Crewe

Online electricals retailer AO has opened a third warehouse in Crewe.

The new 110,000 square foot facility means that AO now has just under 1,000,000 square feet of distribution space operational in the town.

In addition to handling inbound retail sales, the warehouse will be used to help AO grow its third-party logistics business which includes clients such as Aldi, The Cotswold Company, Simba and Keter.

David Ashwell, managing director of AO Logistics, said: “During the Covid-19 pandemic our amazing team has been delivering safely and efficiently, providing a lifeline for AO.com’s customers which in turn, third party clients have benefited from.  As five years of channel shift from stores to online condensed into five weeks, I’m really proud of how the team has adapted to necessary changes without missing a single day of delivery with record net promoter scores over the last three months.”

The new warehouse has been named after the late Alan Latchford who was a co-founder of DRL, the company that went on to become AO.

John Roberts, founder and chief executive of AO, said: “Latchford is named after Alan Latchford, who passed away in March.  He was on the other side of the famous £1 that led to the creation of AO.  On Christmas Eve 1999, he bet me £1 that we couldn’t use the internet to transform how people buy white goods. Twenty years on, the opening of our Latchford warehouse is a lasting tribute to Alan.”

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