John Lewis invests £50m in five-store transformation programme
John Lewis is investing £50 million in the transformation of five stores in Glasgow, Cambridge, Leicester, Reading and Liverpool.
The move forms part of a long-term programme to transform and elevate all 36 stores within the retailer’s portfolio as part of its wider £800 million brand transformation.
Subscribe to TRBJohn Lewis will spend more than £20 million on a full redevelopment of its Glasgow store, marking the largest single-store investment made by the brand in recent years.
The investment will see every floor of the 28,000 square metre store upgraded during a phased transformation programme running through to spring 2027. Multi-million-pound investments will also be made in the Cambridge, Leicester and Reading stores, while the Liverpool store will receive further enhancements following investment last year.
John Lewis is currently transforming its hospitality offering and will roll out its new Platter John Lewis concept across 32 cafés and restaurants by the end of 2027. The retailer said hospitality now accounts for more than one in five store transactions, reflecting growing demand for stores that combine shopping, services, and dining in a single destination.
Peter Ruis, managing djrector of John Lewis, said: “Whether customers shop with us online, in our shops or across both, they expect the same trusted advice, service and experience.
“We’re continuing to invest across our estate so our shops reflect the things customers value most about John Lewis – expert guidance, inspiring products and the confidence to make the right choice.
“These investments are about more than just a fresh look; they are about creating places where customers love to spend their time.
“The response from customers to the improvements we’ve already made gives us confidence to continue investing for the long term.”
