Delivering retail operations excellence

Last year's speakers

2 June 2026, The Cavendish Conference Centre, 22 Duchess Mew

A snapshot of the TRB community

20,000+

Subscribed Retail Decision Makers

130,000+

Page Views P/M

90%

Retailers With Over 50 Outlets

65,000+

Website Users P/M

Why you should attend?

Retail Operations Strategies That Drive Growth

Increasingly complex and dynamic trading environment impacted by ongoing inflation and geopolitical tensions. Consumer spending power and retailer profitability continues to be affected, whilst technology is evolving alongside AI, omnichannel innovation and the demand for more sustainable practices.

Retail businesses are still grappling with how to deliver store performance, drive efficiency and protect margins, while supporting frontline teams. they are adapting to mitigate against rising costs, while enhancing customer experience (CX) and boosting employee engagement.

Retailers must find new ways to engage with increasingly discerning customers while also ensuring their business models are adaptable, resilient, and forward-thinking.

Meet the 2026 Speakers

Giles Smith

Independent Digital Product & Technology Advisor
Consultant

Simon Spencelayh

eCommerce Managing Director
Robert Dyas

Craig Jones

Chief Operating Officer
Angling Direct

Jan Duckworth

Managing Director
Cox & Cox

Kasey Swithenbank

Head of UK&I Retail
Lush

Sophie Lynch

Director of Retail Operations
B&Q

Jo Handley

Global Head of In Store Customer Experience
Astrid & Miyu

Shannon Osman

Head of Retail
Footasylum

To see all speakers click here

Networking Opportunities

Attracting up to 100 Retail professionals at each event, this is your chance to expand your professional network and connect with senior leaders, B2B and B2C/D2C professionals – and what’s more it’s Free to retailers.

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Exclusive Industry Insights

Retailers, attend our focused fireside chats and retail mega panel sessions to hear key industry insights from the brands and retailers you know and respect in our highly focused seminar theatre.

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Sponsor, Speak & Exhibit

This event is built around commercial intent. Every meeting, connection, and content moment is engineered to drive business outcomes in an friendly, relaxed environment. Get involved today.

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