With more channels than ever, and millions of customer interactions, how do retailers ensure prompt, authentic and premium customer engagement with limited resources? This session will discuss best practice... View Article
Retailers have to increasingly focus on delivering a seamless customer journey across channels following the rapid shift online, and greater adoption of technology, by consumers as... View Article
Now is the time to make the most of your data insights! How well do you think you’re using your customer data? Are you really harnessing... View Article
A single customer view is the one view to rule them all Rachael Kotadia, Head of Marketing at RedEye, goes into detail explaining the power of... View Article
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