Latest News: customer experience
March 6, 2024 8:53 am
Published by Patrick Overall
Venipak Commerce will offer a new all-in-one service that bridges the gap between sales channels, warehousing, and distribution in the region’s rapidly expanding e-commerce sector. The... View Article
February 19, 2024 3:06 pm
Published by Natalie Fresen
Enter the dynamic world of modern retail, where customer engagement platforms reign supreme as the ultimate catalysts for capturing consumer attention. In a crowded arena where... View Article
February 13, 2024 9:30 am
Published by Natalie Fresen
In the world of retail, staying at the forefront demands a keen adaptation to evolving consumer behaviour. As retailers aspire to meet and exceed customer expectations,... View Article
January 29, 2024 10:39 pm
Published by Patrick Overall
By Lightspeed Retail If you work in retail, you’ve probably heard the term ‘the customer is always right’. We’re not here to say whether that’s explicitly... View Article
January 22, 2024 10:57 am
Published by Natalie Fresen
As the retail sector continues its rapid evolution, adopting innovative approaches is essential for staying competitive. A strategy that’s transforming the field is omnichannel retailing, which... View Article
January 22, 2024 8:36 am
Published by glynn-davis
Lingerie chain Victoria’s Secret has been increasingly using video to improve the customer experience online and ultimately boost conversion rates across its digital channels that it... View Article
January 16, 2024 8:47 am
Published by Patrick Overall
Discover the three Data Validation tools to improve the customer experience As the fight for your customers attention grows, it has never been more important to... View Article
September 15, 2023 8:47 am
Published by Angela Beevers
Zalando has launched a new immersive visual-first fashion experience in collaboration with Highsnobiety. The online fashion retailer said Stories on Zalando will offer customers information on... View Article
September 13, 2023 7:57 am
Published by Angela Beevers
Waitrose is strengthening its customer team with two senior appointments and an internal promotion. Taking up her role on 31 October, Helen Carroll will join Waitrose... View Article