BoohooMan ventures into hospitality with ‘ManCave’ venue
July 25, 2022 10:56 amOnline fashion brand BoohooMan has launched what it describes as the ultimate mancave which can be used for lads’ weekends and stag dos. The new venue... View Article
Tag Archive: customer experience
H&M Group tests tech-enabled shopping experiences in US
May 30, 2022 8:29 amH&M Group is launching a new tech enabled in-store shopping experience in the US as it looks to create “smooth, creative and fun” experiences for its... View Article
Are retailers focusing on the right targets to deliver CX?
May 13, 2022 1:55 amTwo-thirds of retail businesses say improving customer experience (CX) is a high-priority business objective. But are they focusing on the right initiatives? That’s the question posed... View Article
The Very Group to give customers personalised size and fit guidance
May 4, 2022 8:13 amThe Very Group is to improve the customer experience by providing personalised size and fit guidance across its 300 fashion brands. Th group said the move... View Article
Waitrose brings back Wine Tasting at Home ‘in-person’ experience
April 21, 2022 10:17 amWaitrose has relaunched its popular Wine Tasting at Home ‘in-person’ experience after the service was taken virtual during the Covid-19 pandemic. Costing from £35 per person,... View Article
Reiss launches new website to improve customers’ shopping experience
February 16, 2022 10:23 amReiss has unveiled a new website which will aim to offer shoppers an improved customer experience and upgraded services. The new Reiss platform is contracted to... View Article
Landsec signs Adam Breeden’s new concept with Formula 1 for One New Change
February 15, 2022 8:06 amLandsec has signed Adam Breeden’s immersive Formula 1 racing simulation experience at One New Change in the City of London. Due to launch at the shopping... View Article
House of Vans London to re-open
October 26, 2021 3:54 pmHouse of Vans London is set to re-open its doors to the public on 4th November 2021, after a 15-month hiatus due to the pandemic. The... View Article
John Lewis opens “school of service” for staff
October 25, 2021 3:17 pmJohn Lewis has launched a “school of service” for staff to provide lessons on better customer experience after facing criticism that standards in stores have been... View Article
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