Coveo guest post: The reality is that online has become the only channel, meaning that customer expectations for the digital experience you deliver have only increased... View Article
Burberry has chosen Chinese technology hub Shenzhen as the location for its first social retail store. The company said the shop will blend the physical and social worlds... View Article
One of today’s most popular Spanish clothing brands, Desigual needed a single view of its customers, catalog, and stock to meet its goals for service and... View Article
Samsung has opened a new experience-led store in Bristol’s Cabot Circus. Operated by PRS&, the brand’s exclusive franchisee for Samsung Experience stores in the UK, the shop will enable shoppers... View Article
With retailers and brands moving closer to an all-digital model, new Nuxeo report demonstrates the challenges facing retailers and brands as they look to reestablish themselves,... View Article
More than half of UK shoppers would switch to a competitor if the digital customer experience doesn’t measure up With the retail sector facing some of... View Article
parcelLab, an innovator in post-purchase retail communications, has launched a new whitepaper exploring specifically how Covid-19 is impacting customer experience and offering actionable steps that retailers... View Article
A must-have for museums, retail stores, trade shows, healthcare, and just about anywhere people gather, a new interactive solution has come to play, literally. The latest... View Article
Go Instore has announced it will expand its work with HP Inc. to deliver a true omnichannel shopping experience for HP customers in South Africa. The... View Article
Luxury fashion brand Burberry has announced plans to take its autumn/winter 2020 runway show to Shanghai. Due to take place on 23 April, the show will... View Article
