Zalando has launched a new immersive visual-first fashion experience in collaboration with Highsnobiety. The online fashion retailer said Stories on Zalando will offer customers information on... View Article
Waitrose is strengthening its customer team with two senior appointments and an internal promotion. Taking up her role on 31 October, Helen Carroll will join Waitrose... View Article
Exciting news! the Customer Experience Foundation has just released the latest CX report for the Retail Sector Here are the key areas explored at the Summer... View Article
Fortnum & Mason is revamping the third floor of its flagship store in London’s Piccadilly as it looks to attract a wider range of shoppers. The... View Article
Every aspect of your eCommerce business impacts customer experience: from advertising and packaging to product functionality, website usability, and even reliability. Your long-term growth and profitability... View Article
Retail Bulletin caught up with Gary Favell, CEO of American Golf, to talk about the company’s experienced based retail strategy, the success of its bricks-and-mortar stores,... View Article
Waitrose has appointed Nathan Ansell as its new customer director. Reporting to Waitrose executive director James Bailey, he will succeed Martin George who is stepping down... View Article
H&M has launched a new store concept in Brooklyn as it looks to elevate the customer experience. Situated in the heart of Williamsburg at 92 N.... View Article
Online fashion brand BoohooMan has launched what it describes as the ultimate mancave which can be used for lads’ weekends and stag dos. The new venue... View Article
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