Currys has launched its first customer loyalty scheme as it looks to boost customer retention and engagement. The technology retailer said the Currys Perks scheme has... View Article
Would you like to improve how you optimise data for marketing and customer acquisition and retention? Do you want to find new ways to convert ‘interested... View Article
With staffing shortages causing great problems it is critical retailers retain their best employees and avoid losing them because of the rising levels of abuse they... View Article
During the radical upheaval brought about by Covid-19 retailers have increasingly recognised the value of talking to their customers and using this feedback as a key... View Article
Featuring marketing and customer engagement leaders from a wide range of retail organisations, our annual Future of Customer Engagement event on June 17 offered a comprehensive... View Article
Building a complete, consistent, holistic view improves your customer experience. As part of our Future of Customer Engagement 2021 event this session will give greater insight... View Article
Featuring marketing and customer engagement leaders from a wide range of retail organisations, our Future of Customer Engagement event offers a comprehensive guide to how to... View Article
If you want to know what’s next for retail customer engagement, then join us on 17 June at our free Future of Retail Customer Engagement webinar.... View Article
Your customers are changing the rules of engagement, so how can you make it work for both of you, asks Chris Roye, Commercial Director at Astound... View Article
Fashion retailer Ted Baker is to launch a live video shopping feature for customers this month. The company said the new technology will enable it to... View Article
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