Selfridges and Royal Mail have come together to launch an immersive experience spanning store and online at Selfridges’ London store. Called ‘Royal Mail at Selfridges’, the... View Article
Customer engagement within retail was undergoing great change, with purpose-led businesses coming to the fore and technology like Artificial Intelligence (AI) having greater impact, and then... View Article
Delegates at our Future of Retail Customer Engagement webinar yesterday were treated to some fantastic talks on how to grow loyalty by keeping shoppers engaged, happy... View Article
Debenhams has opened a virtual beauty room to enable customers to get expert advice while its department stores are closed in England. The retailer is using... View Article
If you want to know what’s next for customer engagement, it’s still not too late to join the 100 plus delegates who’ve registered for our free... View Article
Download the free report to find out what UK consumers feel about how new technologies are being used in restaurants and non-grocery stores in 2019. The survey... View Article
Luxury fashion brand Burberry has launched its first online game as it looks to engage more with younger shoppers.. Called B Bounce, the game sees players... View Article
Superdrug has been celebrating the success of its inaugural customer experience event Superdrug Presents. Over 3,000 customers participated in the event which took place over four... View Article
H&M UK has launched a special music partnership as it looks to provide customers with a new benefit within its digital loyalty programme. Working closely with... View Article
PUMA has opened its first flagship store in North America at 609 Fifth Avenue in New York. The shop has 18,000 square feet of interactive retail space... View Article
