RETAIL SOLUTIONS UK NEWS
REPORT: The State of Frontline Training 2020
16 December, 2020 | by Patrick Overall
How to better support your frontline retail associates in the storm of business disruption.
If 2020’s made one thing clear, it’s that frontline employees are essential. They stepped up when we needed them most, braving every challenge that came their way. But that made us wonder. As their responsibilities and our reality evolve, is their training?
Axonify asked 2,000 frontline employees in the U.S., UK and Australia about the support they received before and during the pandemic. And what they found out was very illuminating.
Read this report and learn:
- Exactly what frontline employees want and need from their employers to stay safe and productive
- What areas employees feel supported in, and where they feel employers are falling short
- How businesses like yours can do right by your people and the communities you serve
- How leaders can adapt to meet the current needs of the frontline
Read the full report for more insights on how retailers are faring and what you can do to pull ahead.
