[Lightspeed] How to Improve Customer Service in Retail: 27 Actionable Tips

Written by Tess Bemporat 

Have you ever seen a customer walk away from your store or website after a bad experience? Besides offering great products, stellar customer service might be the difference between repeat, loyal customers and people walking out the door or leaving your website for good. When the retail world is changing so much, offering consistently great customer service is your way into the hearts and pockets of your customers.

Keeping your service standards high, online and off, with a top-notch, trained team will help you pave the way to creating longtime connections with your customers.

In this post, we’ll look at the ways you can start leveling up your retail store customer service for the future.

We cover:

• 27 customer service tips for retail
• Real life examples of excellent retail customer service
• Creating connections through retail customer service

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