Nearly everyone takes advantage of some form of artificial intelligence (AI) and machine learning in their daily lives. However, as the definition of machine learning evolves,... View Article
How to better support your frontline retail associates in the storm of business disruption. If 2020’s made one thing clear, it’s that frontline employees are essential.... View Article
Across Europe the retail landscape has been reshaped as a result of COVID-19. Our friends at Critizr need your help to understand how Customer journeys have... View Article
Our friends at Cegid teamed-up with the Institute of Connected Commerce to bring you their latest ebook – Retail the New Way. Download this best-practice guide... View Article
In 2019 UK shoppers spent around £37.4 million in November, but with the uncertainty of 2020, we have no idea what peak will look like this... View Article
Inspiration for your best campaign yet: During what’s been a challenging year for many retailers, Black Friday presents the opportunity to drive sales, boost revenue, and... View Article
Guest post: Dan Bursik, Vice President – Best Practices – Logile This is Part 3 of a 5 Part series on Forecasting by Dan Bursik. To read Part... View Article
By combining forces with Ingenico, Worldline will become Europe’s new world-class leader in payment services and joins the league of international payment leaders. Worldline is committed... View Article
With Black Friday this year set to be unlike any other Iain Banks, Group Vice President of TTEC EMEA looks at how Retailers can drive better... View Article
During the past couple of months, we’ve been working hard to understand what turns simple customer feedback into lifelong loyalty. The pandemic has shown us, despite... View Article
