THE RETAIL BULLETIN - The home of retail news
Home Page
News Categories
Christmas Ads
Commentary
Department Stores
Electricals & Technology
Entertainment
Fashion
Food & Drink
General Merchandise
Grocery
Health & Beauty
Home & DIY
Interviews
Property
Retail News
Retail Solutions
Shopping Centres, High Streets & Retail Parks
Sports & Leisure
Retail Events
THE Retail Conference 2022
Retail Women In Leadership 2022
Digital Transformation Strategy 2022 Part 2
Omni Channel Futures 2023
Upcoming Retail Events
Past Retail Events
Retail Insights
Retail Solutions
Advertise
About
Contact
Subscribe for free
Terms and Policies
Privacy Policy
Tesco quiet hour now a permanently fixture

Tesco has confirmed their “quiet hour” scheme to make the shopping experience more comfortable for customers with autism or disabilities will become a permanent fixture. According to Tesco,… View Article

GROCERY

Tesco quiet hour now a permanently fixture

Tesco has confirmed their “quiet hour” scheme to make the shopping experience more comfortable for customers with autism or disabilities will become a permanent fixture.

According to Tesco, 20% of the population in the UK have a disability. The supermarket giant initially launched a quiet hour in recognition that stores can be full of loud noises, bright lights or strong smells which are stressful for some customers.

Tesco have reported that people can feel, see and experience the world differently, and for their customers with Autism, the shopping experience may sometimes feel a bit overwhelming. A calmer environment can also be better for their elderly customers, ones shopping with young children, or customers who may be struggling with mental health.

The quiet hour will be on Wednesday and Saturday from 9am-10am.

Claire Pickthall, Tesco Group Customer Proposition Director said: “We know that almost 20% of the population in the UK have a disability and we want to be able to help our customers as much as we can. So I am really proud that at Tesco, we are taking another step in being a more inclusive business by introducing Quiet Hour across all our stores. I know that for some people the shopping trip can be stressful and not just for people with a disability but for others looking for a calmer place to shop. We want everyone to know that Tesco is a welcome place for everyone to come and shop or work with us.”

Email this article to a friend

You need to be logged in to use this feature.

Please log in here

Subscribe For Retail News

THE NEXT EVENT

See all upcoming events

LATEST VIDEO

UKG LifeWork ALL: Register your place now to hear more. RETAIL HR 21 Sept LONDON
UKG LifeWork ALL: Register your place now to hear more. RETAIL HR 21 Sept LONDON

Watch video >