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M&S rolls out check-out free shopping to all UK stores

Marks & Spencer has rolled out its checkout-free shopping technology ‘Mobile Pay Go’ to all of its UK owned stores following a successful trial. This means… View Article

GENERAL MERCHANDISE

M&S rolls out check-out free shopping to all UK stores

Marks & Spencer has rolled out its checkout-free shopping technology ‘Mobile Pay Go’ to all of its UK owned stores following a successful trial.

This means that M&S customers will be able to buy groceries worth up to £45 without visiting a till by using the M&S app on their smartphone.

M&S said the service has grown in popularity throughout the coronavirus pandemic after being launched in an initial 50 stores back in March. Following an extension to 300 stores and now all 573 of the retailer’s shops, the service has attracted around 20,000 new regular users since launch.

Helen Milford, M&S stores director, said: “We want to help our customers shop with confidence – especially as we head towards Christmas – and that’s why we’ve accelerated the rollout of Mobile Pay Go to all our UK stores. With the current restrictions in place, making shopping as easy and efficient as possible is really important to us and to our customers. Mobile Pay Go helps do just that – it’s quick, contact-free and means fewer queues at our checkouts.”

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