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Card Factory rolls out UK-wide click and collect service

Card Factory has launched a UK-wide click and collect service following a successful trial across 87 stores. The greeting card and gift retailer’s new service  is… View Article

GENERAL MERCHANDISE NEWS

Card Factory rolls out UK-wide click and collect service

Card Factory has launched a UK-wide click and collect service following a successful trial across 87 stores.

The greeting card and gift retailer’s new service  is available via its website, app and at over 1,000 stores.

There is no processing fee for orders over £10 and customers have a collection window of ten days to pick up their order from their chosen location.

Sam Davies, digital director at Card Factory, said: “Our digital data has shown that more people want to access the high-quality, affordable range of gifts and cards we provide with ease. The introduction of our click and collect service and ordering products at the click of a few buttons offers flexibility, more choice and adds an extra layer of convenience to shopping with us.”

Earlier this year, Card Factory announced that its profits had tripled following a strong in-store performances. The company saw its annual revenue reach £463.4 million in the year to 31 January.

Davies added: “With shoppers returning to the high street and connecting our stores and online channels, we can offer our customers a great experience and added convenience. We are well positioned to make good progress in our transition to becoming the market leading omnichannel retailer of cards and gifts.”

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