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Deliveroo opens brick-and-mortar store in Central London

Deliveroo has opening its first physical grocery outlet in central London’s New Oxford Street in an expansion of its rapid delivery service.  Customers will be able… View Article

FOOD & DRINK

Deliveroo opens brick-and-mortar store in Central London

Deliveroo has opening its first physical grocery outlet in central London’s New Oxford Street in an expansion of its rapid delivery service. 

Customers will be able to purchase items by ordering through digital kiosks in the store, ordering ahead via the Deliveroo app for in-store collection or for delivery nearby from Monday, according to a statement.  

The grocery store will be partnership with supermarket giant Morrisons.  

The Deliveroo HOP store will offer over 1,750 grocery items including Morrisons ‘Ready to Eat’ and ‘The Best’ ranges, as well as cupboard staples, snacks and dinner ingredients. 

With shoppers now also cutting back on online-shopping, Deliveroo has been turning to new avenues for revenue. In its latest financial report, Deliveroo said its loss widened less than expected thanks to sales from its new ad platform.  

For more than a year, Deliveroo has been rolling out its Hop service offering rapid delivery of groceries from micro-fulfillment centers. There are now 16 such sites across the UK, France, Italy, Hong Kong and the UAE, a company representative said. 

“Our New Oxford Street store promises a new way to shop for Deliveroo customers, giving them even greater flexibility and choice,” Deliveroo chief operating officer, Eric French said. 

He added that the new store also looks to help boost the local area, “with nearly two thirds of shoppers saying they will visit other nearby shops as they come to shop with Deliveroo.” 

Morrisons head of wholesale, Hannah Horsfall added: “The launch of Deliveroo Hop’s first bricks-and-mortar store represents another key moment in our partnership. The store will not only offer customers a wide choice of groceries from Morrisons but also a variety of ways to shop for them.” 

 

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