Dixons Carphone increases minimum hourly pay rate for 12,000 staff
Dixons Carphone is to increase the minimum rate of pay for all hourly paid UK retail, supply chain and contact centre staff to £9.50 per hour from an average of £8.88.
Due to take effect from October, the rise will benefit almost 12,000 staff members and will align the company’s rates to those set by the Real Living Wage Foundation. Dixons Carphone will also pay a London weighting of £1.35 per hour to take the minimum hourly pay for staff working in the region to £10.85 per hour.
The Currys PC World and Carphone Warehouse owner has also announced that it will invest nearly £25 million over two years in upskilling staff and providing wellbeing and reward programmes. Dixons Carphone said the move will help support new customer behaviours that have been prompted by the Covid-19 pandemic.
Paula Coughlan, chief people officer at Dixons Carphone, said: “The pandemic has prompted a fundamental shift in how customers are choosing to shop, towards a blended model of stores and online. The possibilities this brings are genuinely exciting, and we’re investing heavily in our colleagues, their tools and their training to support this hybrid world. We’re building their skills, not only for their careers, but for life, and ensuring they’re rewarded fairly for their hard work, skill, adaptability, resilience and dedication.”
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